# Help Help Help! I lost all of my data in shapr3d

**URL:** <https://discourse.shapr3d.com/t/help-help-help-i-lost-all-of-my-data-in-shapr3d/39894>\
**Category:** Modeling Questions\
**Created:** [December 2, 2025, 8:12am UTC](https://discourse.shapr3d.com/t/help-help-help-i-lost-all-of-my-data-in-shapr3d/39894 "2025-12-02T08:12:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Jason\_thinkthing](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@Jason\_thinkthing](https://discourse.shapr3d.com/u/Jason_thinkthing)\
**Post date:** [December 2, 2025, 8:12am UTC](https://discourse.shapr3d.com/t/help-help-help-i-lost-all-of-my-data-in-shapr3d/39894/1 "2025-12-02T08:12:09Z")

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I lost all of my design data in my SHAPR3D!!! I am very disappointed about that!!!

I use Shapr3D for my everyday design routine. All of my company data in this account.

since I log in to account this afternoon. I lost all of my data……………..

PLEASE HELP

Jason

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**Author:** ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)\
**Post date:** [December 2, 2025, 8:20am UTC](https://discourse.shapr3d.com/t/help-help-help-i-lost-all-of-my-data-in-shapr3d/39894/2 "2025-12-02T08:20:25Z")

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Hello, we’ve located your support ticket and will follow up with you there shortly.

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**Author:** ![Jason\_thinkthing](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@Jason\_thinkthing](https://discourse.shapr3d.com/u/Jason_thinkthing)\
**Post date:** [December 2, 2025, 9:58am UTC](https://discourse.shapr3d.com/t/help-help-help-i-lost-all-of-my-data-in-shapr3d/39894/3 "2025-12-02T09:58:49Z")

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Hello!!! very urgent! pls follow up!

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**Author:** ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)\
**Post date:** [December 2, 2025, 10:13am UTC](https://discourse.shapr3d.com/t/help-help-help-i-lost-all-of-my-data-in-shapr3d/39894/4 "2025-12-02T10:13:24Z")

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