# HELP! Why can't I export my file in STL.?

**URL:** <https://discourse.shapr3d.com/t/help-why-cant-i-export-my-file-in-stl/16002>\
**Category:** Modeling Questions\
**Created:** [November 22, 2021, 9:44am UTC](https://discourse.shapr3d.com/t/help-why-cant-i-export-my-file-in-stl/16002 "2021-11-22T09:44:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SethLeung](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@SethLeung](https://discourse.shapr3d.com/u/SethLeung)\
**Post date:** [November 22, 2021, 9:44am UTC](https://discourse.shapr3d.com/t/help-why-cant-i-export-my-file-in-stl/16002/1 "2021-11-22T09:44:05Z")

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I am currently making a miniature model, and I wanted to export it to a STL file. However when I press the export button, the software told me there is a kernel error… What is that and how can I fix it?

best regards,  
seth

[help|690x491](https://discourse.shapr3d.com/uploads/short-url/lNnOPAXl5AmKEvEKclnP2vaEEJ9.jpeg)

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**Author:** ![Victor\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/victor_shapr3d/32/3502_2.png) [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)\
**Post date:** [November 22, 2021, 2:05pm UTC](https://discourse.shapr3d.com/t/help-why-cant-i-export-my-file-in-stl/16002/2 "2021-11-22T14:05:59Z")

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Hi Seth, please send us the workspace in Shapr format from our support request page:  
[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

We will look into the issue and then get back to you as soon as possible

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**Author:** ![SethLeung](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@SethLeung](https://discourse.shapr3d.com/u/SethLeung)\
**Post date:** [November 22, 2021, 9:26pm UTC](https://discourse.shapr3d.com/t/help-why-cant-i-export-my-file-in-stl/16002/3 "2021-11-22T21:26:48Z")

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It is sent, thanks for your help