# I am unable to turn off sync on my ipad. When I click sync in settings it remains sync... Help?

**URL:** <https://discourse.shapr3d.com/t/i-am-unable-to-turn-off-sync-on-my-ipad-when-i-click-sync-in-settings-it-remains-sync-help/39866>\
**Category:** Modeling Questions\
**Created:** [November 29, 2025, 12:40pm UTC](https://discourse.shapr3d.com/t/i-am-unable-to-turn-off-sync-on-my-ipad-when-i-click-sync-in-settings-it-remains-sync-help/39866 "2025-11-29T12:40:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![chaotik](https://avatars.discourse-cdn.com/v4/letter/c/c6cbf5/32.png) [@chaotik](https://discourse.shapr3d.com/u/chaotik)\
**Post date:** [November 29, 2025, 12:40pm UTC](https://discourse.shapr3d.com/t/i-am-unable-to-turn-off-sync-on-my-ipad-when-i-click-sync-in-settings-it-remains-sync-help/39866/1 "2025-11-29T12:40:11Z")

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Can’t turn off sync on my ipad…. doesn’t turn off in settings.

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**Author:** ![ZsofiGy](https://avatars.discourse-cdn.com/v4/letter/z/90ced4/32.png) [@ZsofiGy](https://discourse.shapr3d.com/u/ZsofiGy)\
**Post date:** [December 1, 2025, 12:21pm UTC](https://discourse.shapr3d.com/t/i-am-unable-to-turn-off-sync-on-my-ipad-when-i-click-sync-in-settings-it-remains-sync-help/39866/2 "2025-12-01T12:21:48Z")

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Hi, thank you for opening a ticket, we are currently reviewing it.