# I can’t open file

**URL:** <https://discourse.shapr3d.com/t/i-can-t-open-file/20640>\
**Category:** Modeling Questions\
**Created:** [July 30, 2022, 8:40am UTC](https://discourse.shapr3d.com/t/i-can-t-open-file/20640 "2022-07-30T08:40:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Faceteipsum](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/faceteipsum/32/16259_2.png) [@Faceteipsum](https://discourse.shapr3d.com/u/Faceteipsum)\
**Post date:** [July 30, 2022, 8:40am UTC](https://discourse.shapr3d.com/t/i-can-t-open-file/20640/1 "2022-07-30T08:40:45Z")

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I have problem for open a File

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 30, 2022, 11:59am UTC](https://discourse.shapr3d.com/t/i-can-t-open-file/20640/3 "2022-07-30T11:59:19Z")

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Sorry to hear that. Can you share more information about the problem?

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**Author:** ![Faceteipsum](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/faceteipsum/32/16259_2.png) [@Faceteipsum](https://discourse.shapr3d.com/u/Faceteipsum)\
**Post date:** [August 1, 2022, 8:04pm UTC](https://discourse.shapr3d.com/t/i-can-t-open-file/20640/4 "2022-08-01T20:04:06Z")

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Hello Itsvan,  
My name is Alberto and I spoke with some college and he can not help me. The problem is that some files don’t open, I can wait for several minutos and nothing. What can I do?

You can imagine that I have working in this project during months and it’s very important.

Thanks and regards.

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**Author:** ![Faceteipsum](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/faceteipsum/32/16259_2.png) [@Faceteipsum](https://discourse.shapr3d.com/u/Faceteipsum)\
**Post date:** [August 1, 2022, 8:37pm UTC](https://discourse.shapr3d.com/t/i-can-t-open-file/20640/5 "2022-08-01T20:37:32Z")

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Finally I have opened one file, I have been waiting for ten minutes. The iPad and the app have the last actualization.

You can check the problem, I don’t no why and how but I have a lot of draws in 2D.

[https://photos.app.goo.gl/UfWJwzrUw2zckgZz7](https://photos.app.goo.gl/UfWJwzrUw2zckgZz7)

Can you help me please?  
Thanks and regards.

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**Author:** ![H\_Daniel](https://avatars.discourse-cdn.com/v4/letter/h/7993a0/32.png) [@H\_Daniel](https://discourse.shapr3d.com/u/H_Daniel)\
**Post date:** [August 2, 2022, 7:09am UTC](https://discourse.shapr3d.com/t/i-can-t-open-file/20640/6 "2022-08-02T07:09:25Z")

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Hey Faceteipsum!

Based on your video I believe it took so long to open the file because of the many drawings in it.  
Could you please share your original file for investigation?