# I can't transfer a file from iPad

**URL:** <https://discourse.shapr3d.com/t/i-cant-transfer-a-file-from-ipad/28991>\
**Category:** Modeling Questions\
**Created:** [November 20, 2023, 8:25am UTC](https://discourse.shapr3d.com/t/i-cant-transfer-a-file-from-ipad/28991 "2023-11-20T08:25:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AlexSilver](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@AlexSilver](https://discourse.shapr3d.com/u/AlexSilver)\
**Post date:** [November 20, 2023, 8:25am UTC](https://discourse.shapr3d.com/t/i-cant-transfer-a-file-from-ipad/28991/1 "2023-11-20T08:25:03Z")

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![photo_2023-11-20_09-56-24](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/b/2/b222a6f45a8ae3baf8d05b62b4732ef0dad627b0.jpeg)

Previously, I constantly used file transfer directly from the device to the personal computer. Now this is simply not possible on the menu. There are simply missing menu items. Reinstalled the application. The problem is there. In the meantime, I am forced to save the file in the device’s memory and subsequently transfer it outside the program. Perhaps someone knows how to restore the lost functionality.

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [November 20, 2023, 8:25am UTC](https://discourse.shapr3d.com/t/i-cant-transfer-a-file-from-ipad/28991/2 "2023-11-20T08:25:13Z")

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> [@The share function on ipad is completely out of order](https://discourse.shapr3d.com/t/the-share-function-on-ipad-is-completely-out-of-order/27855/7):
>
> This sounds like the same persistent OS bug that has been around caused by the Siri suggested sharing options. This used to happen to me. I do not have WhatsApp, however I would still have the issue. And it was intermittent. My fix was turning off the Siri suggested sharing: Settings\>Siri & Search\>Show when sharing\>OFF You may need to restart your iPad after. Although you won’t have the convenience of the suggested sharing, you should be able to share after turning off suggested sharing.

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**Author:** ![AlexSilver](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@AlexSilver](https://discourse.shapr3d.com/u/AlexSilver)\
**Post date:** [November 20, 2023, 9:25am UTC](https://discourse.shapr3d.com/t/i-cant-transfer-a-file-from-ipad/28991/3 "2023-11-20T09:25:38Z")

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Thank you, it really helped, everything still works!