# I have a trouble with share to save, please help1

**URL:** <https://discourse.shapr3d.com/t/i-have-a-trouble-with-share-to-save-please-help1/7689>\
**Category:** Modeling Questions\
**Created:** [May 17, 2020, 3:50am UTC](https://discourse.shapr3d.com/t/i-have-a-trouble-with-share-to-save-please-help1/7689 "2020-05-17T03:50:45Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![kingzarckier](https://avatars.discourse-cdn.com/v4/letter/k/cab0a1/32.png) [@kingzarckier](https://discourse.shapr3d.com/u/kingzarckier)\
**Post date:** [May 17, 2020, 3:50am UTC](https://discourse.shapr3d.com/t/i-have-a-trouble-with-share-to-save-please-help1/7689/1 "2020-05-17T03:50:45Z")

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as the picture, please help me fix it. I cannot export any sketch to dropbox or icloud. Thanks!

 ![20200515_221106](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/f/f431e2ccd55b08806e20307ff6d6c2f4ec63bca6.jpeg)

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**Author:** ![Gelphyn](https://avatars.discourse-cdn.com/v4/letter/g/db5fbb/32.png) [@Gelphyn](https://discourse.shapr3d.com/u/Gelphyn)\
**Post date:** [May 17, 2020, 6:57am UTC](https://discourse.shapr3d.com/t/i-have-a-trouble-with-share-to-save-please-help1/7689/2 "2020-05-17T06:57:43Z")

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@kingzarckier  
Your ScreenShot is quite different, when carrying out a similar action, to that appearing on my iPad.

Are you running the latest version of S3D?

It would help, willing helpers, If you could list your actions taken to create the situation shown.

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**Author:** ![Victor\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/victor_shapr3d/32/3502_2.png) [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)\
**Post date:** [May 17, 2020, 8:12am UTC](https://discourse.shapr3d.com/t/i-have-a-trouble-with-share-to-save-please-help1/7689/3 "2020-05-17T08:12:23Z")

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Hi, It’s an iOS related issue.  
Please update your iPad OS version to the latest version and let me know if the issue persists after the update.

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**Author:** ![kingzarckier](https://avatars.discourse-cdn.com/v4/letter/k/cab0a1/32.png) [@kingzarckier](https://discourse.shapr3d.com/u/kingzarckier)\
**Post date:** [May 18, 2020, 3:23am UTC](https://discourse.shapr3d.com/t/i-have-a-trouble-with-share-to-save-please-help1/7689/4 "2020-05-18T03:23:22Z")

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Thank for your response! My current is is iPados 13.4.1, and Shapr3d’s verson is 3.40.0 (20796). Currently, the problem is’nt solved. I need help!

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**Author:** ![Victor\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/victor_shapr3d/32/3502_2.png) [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)\
**Post date:** [May 18, 2020, 10:51am UTC](https://discourse.shapr3d.com/t/i-have-a-trouble-with-share-to-save-please-help1/7689/6 "2020-05-18T10:51:01Z")

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Hi, I apologize for this experience!

Please follow the steps here to resolve the issue and let me know if you are not still able to export the file.  
[https://discourse.shapr3d.com/t/workspace-export-bug-blank-share-dialogue-box/6217](https://discourse.shapr3d.com/t/workspace-export-bug-blank-share-dialogue-box/6217)

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**Author:** ![Ned\_91](https://avatars.discourse-cdn.com/v4/letter/n/779978/32.png) [@Ned\_91](https://discourse.shapr3d.com/u/Ned_91)\
**Post date:** [June 24, 2021, 2:35pm UTC](https://discourse.shapr3d.com/t/i-have-a-trouble-with-share-to-save-please-help1/7689/7 "2021-06-24T14:35:17Z")

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I have the same problem here [Share problems (blank field no option)](https://discourse.shapr3d.com/t/share-problems-blank-field-no-option/13372)

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [December 13, 2023, 1:11pm UTC](https://discourse.shapr3d.com/t/i-have-a-trouble-with-share-to-save-please-help1/7689/8 "2023-12-13T13:11:57Z")

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> [@The share function on ipad is completely out of order](https://discourse.shapr3d.com/t/the-share-function-on-ipad-is-completely-out-of-order/27855/7):
>
> This sounds like the same persistent OS bug that has been around caused by the Siri suggested sharing options. This used to happen to me. I do not have WhatsApp, however I would still have the issue. And it was intermittent. My fix was turning off the Siri suggested sharing: Settings\>Siri & Search\>Show when sharing\>OFF You may need to restart your iPad after. Although you won’t have the convenience of the suggested sharing, you should be able to share after turning off suggested sharing.