# I'm not able to export anything!

**URL:** <https://discourse.shapr3d.com/t/im-not-able-to-export-anything/7058>\
**Category:** Modeling Questions\
**Created:** [April 2, 2020, 1:38pm UTC](https://discourse.shapr3d.com/t/im-not-able-to-export-anything/7058 "2020-04-02T13:38:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![d0ne](https://avatars.discourse-cdn.com/v4/letter/d/4bbf92/32.png) [@d0ne](https://discourse.shapr3d.com/u/d0ne)\
**Post date:** [April 2, 2020, 1:38pm UTC](https://discourse.shapr3d.com/t/im-not-able-to-export-anything/7058/1 "2020-04-02T13:38:18Z")

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Hi!

I have a problem with the “export”-function of Shapr3D.  
I am not able to export anything but pictures like .png files.

When I try to export the body I choose the format (like .stl,.step etc…),give the file a name and then try to share it. After clicking on “share” a little windows pops up where normally AirDrop, Messenger, “Save in files”, etc. would be located. But since yesterday evening this little pop up is just empty…  
It doesnt matter if I take a different design, a different, file-format, or if I use the drag-and-drop function to save it as a S3D-file.Nothing works.  
Also the software becomes extremely laggy, choppy and unresponsive. I have to close it down and start it again so that it runs smooth again.

I’ve already tried the following:  
-updated the iOS via iTunes  
-restarted the iPad  
-Hard Reset  
-Reset of all settings  
-uninstalling and reinstalling Shapr3D  
-deleting all files which I exported from Shapr3D

I dont really know what to do a this point. The app has become unusable - sadly, because I really like this software.

What can I do?

Sorry for my bad English, its not my mothertongue.

Thanks in advance for any help! 🙂

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**Author:** ![d0ne](https://avatars.discourse-cdn.com/v4/letter/d/4bbf92/32.png) [@d0ne](https://discourse.shapr3d.com/u/d0ne)\
**Post date:** [April 2, 2020, 2:25pm UTC](https://discourse.shapr3d.com/t/im-not-able-to-export-anything/7058/2 "2020-04-02T14:25:34Z")

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Update:

So I made a backup of my system and reset it to factory-settings.  
It seems to be working right now.

I’ll update if this should change again!

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**Author:** ![Gelphyn](https://avatars.discourse-cdn.com/v4/letter/g/db5fbb/32.png) [@Gelphyn](https://discourse.shapr3d.com/u/Gelphyn)\
**Post date:** [April 2, 2020, 4:05pm UTC](https://discourse.shapr3d.com/t/im-not-able-to-export-anything/7058/3 "2020-04-02T16:05:17Z")

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Hi @d0ne Welcome to the Form😎  
Glad to hear you resolved your problem.  
Before taking the steps described I would suggest Properly Closing S3D and then Restarting it again.  
Alternatively Close/Power Down the Pad and then Restart it.

Happy S3Ding 🕶

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [December 13, 2023, 1:12pm UTC](https://discourse.shapr3d.com/t/im-not-able-to-export-anything/7058/4 "2023-12-13T13:12:06Z")

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> [@The share function on ipad is completely out of order](https://discourse.shapr3d.com/t/the-share-function-on-ipad-is-completely-out-of-order/27855/7):
>
> This sounds like the same persistent OS bug that has been around caused by the Siri suggested sharing options. This used to happen to me. I do not have WhatsApp, however I would still have the issue. And it was intermittent. My fix was turning off the Siri suggested sharing: Settings\>Siri & Search\>Show when sharing\>OFF You may need to restart your iPad after. Although you won’t have the convenience of the suggested sharing, you should be able to share after turning off suggested sharing.