# Image Importing with Transparency (Mac vs iOS)

**URL:** <https://discourse.shapr3d.com/t/image-importing-with-transparency-mac-vs-ios/14359>\
**Category:** Modeling Questions\
**Created:** [August 11, 2021, 7:27am UTC](https://discourse.shapr3d.com/t/image-importing-with-transparency-mac-vs-ios/14359 "2021-08-11T07:27:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![HoLyCoW](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/holycow/32/17436_2.png) [@HoLyCoW](https://discourse.shapr3d.com/u/HoLyCoW)\
**Post date:** [August 11, 2021, 7:27am UTC](https://discourse.shapr3d.com/t/image-importing-with-transparency-mac-vs-ios/14359/1 "2021-08-11T07:27:27Z")

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I created an image in Illustrator, exported it as PNG, and then imported it into Shapr3D on my M1 Mac. It looks great on the Mac like this:

 ![Screen Shot 2021-08-11 at 12.24.25 AM](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/e/e813f0bf22584e62cb61f60754f27e9e5a43f800.jpeg)

However, when I open that .shapr file (or even if I do a fresh import of that same PNG) directly on the iPad, I get the following:

 ![IMG_3061.PNG](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/a/a3da247d0f040999f4ffea185a59bd2e798fb7af.jpeg)

Why is this happening? Shouldn’t there be greater support for iOS since it’s been out longer on the iPad?

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [August 11, 2021, 8:51am UTC](https://discourse.shapr3d.com/t/image-importing-with-transparency-mac-vs-ios/14359/2 "2021-08-11T08:51:28Z")

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Hi! Can you please try to export the picture as a PNG-8 image and give it a try?

Could you please also share the picture and the version of the iPad and Shapr3D you are using? Thanks 🙂
