# Import STL and parts are missing

**URL:** <https://discourse.shapr3d.com/t/import-stl-and-parts-are-missing/33347>\
**Category:** Modeling Questions\
**Created:** [August 18, 2024, 2:14pm UTC](https://discourse.shapr3d.com/t/import-stl-and-parts-are-missing/33347 "2024-08-18T14:14:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ttnova](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/ttnova/32/5339_2.png) [@ttnova](https://discourse.shapr3d.com/u/ttnova)\
**Post date:** [August 18, 2024, 2:14pm UTC](https://discourse.shapr3d.com/t/import-stl-and-parts-are-missing/33347/1 "2024-08-18T14:14:31Z")

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When I import an STL from Valence 3d parts of the scene are missing. Shapr seems to only bring in the first object. But if I import the same STL to Nomad, it looks correct with all parts. I don’t see any options in shapr to change how it imports. Any idea how to correct this issue?

The orientation is also not correct and there’s no option to correct this. Of course I can rotate the imported object.

I’m not authorized to upload an Stl file unfortunately.  
Try this dropbox link to the file.  
[https://www.dropbox.com/scl/fi/vlldonlj5fbg99mu7ch3g/Test3\_from\_Valence.stl?rlkey=yedknywgnh7pg8pazx1f7nrxj&dl=0](https://www.dropbox.com/scl/fi/vlldonlj5fbg99mu7ch3g/Test3_from_Valence.stl?rlkey=yedknywgnh7pg8pazx1f7nrxj&dl=0)

 ![IMG_9339](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/a/9/a998bc4eba97b653898530a8f78482409225b0ec.jpeg)  
 ![IMG_9338](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/3/1/31e19f61ad1ee137102933a27c53f9c2150364fe.jpeg)

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**Author:** ![MichaelaG](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/michaelag/32/5938_2.png) [@MichaelaG](https://discourse.shapr3d.com/u/MichaelaG)\
**Post date:** [August 19, 2024, 4:56pm UTC](https://discourse.shapr3d.com/t/import-stl-and-parts-are-missing/33347/2 "2024-08-19T16:56:55Z")

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Hallo Support,  
nun kann ich gar keine Datei mehr vom Ipad via SD Card auf mein Laptop exportieren.  
Die selbe Datei lässt sich nach nun 4 Monaten nicht mehr als STL eyportieren.  
Ich brauche aber für meine Chitubox die stl. Datei .  
Ich bin hilflos

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**Author:** ![Bob3DPO](https://avatars.discourse-cdn.com/v4/letter/b/7993a0/32.png) [@Bob3DPO](https://discourse.shapr3d.com/u/Bob3DPO)\
**Post date:** [August 19, 2024, 11:24pm UTC](https://discourse.shapr3d.com/t/import-stl-and-parts-are-missing/33347/3 "2024-08-19T23:24:18Z")

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Hi Ted,

When I imported your STL into PrusaSlicer, it has fixed some errors and there are open edges. Then I exported STL from PrusaSlicer and opened it in Shapr3D. There are 26 mesh bodies, and at least one new piece (sphere-oid).

Suggest looking into Valence for other export options…. Or maybe try Nomad to export…

 ![IMG_0051](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/b/1/b1cbfe2d15b4fe20b70ad1d724275b72ecefef57.jpeg)  
 ![IMG_0052](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/4/0/40d74e1f47a60f50f3e65cb954228b94c8a3225f.jpeg)

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**Author:** ![ttnova](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/ttnova/32/5339_2.png) [@ttnova](https://discourse.shapr3d.com/u/ttnova)\
**Post date:** [August 20, 2024, 1:20am UTC](https://discourse.shapr3d.com/t/import-stl-and-parts-are-missing/33347/4 "2024-08-20T01:20:16Z")

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Thank you Bob. I was hoping it could be more direct. Maybe the Valence exporter could be more precise. I will try to find a “middle man” that can work on my iPad. Thank you again for investigating.