# Importing stp files
**URL:** https://discourse.shapr3d.com/t/importing-stp-files/36925
**Category:** Modeling Questions
**Created:** [March 9, 2025, 2:14pm UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925 "2025-03-09T14:14:04Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Bashidap](https://discourse.shapr3d.com/u/Bashidap)
#### Post date: [March 9, 2025, 2:14pm UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925/1 "2025-03-09T14:14:04Z")
Is it possable in the 14 day’s trial version to import an stp file?
[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)
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### Author:  [@Rita](https://discourse.shapr3d.com/u/Rita)
#### Post date: [March 10, 2025, 7:33am UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925/2 "2025-03-10T07:33:29Z")
Hi! During the free trial, you’ll have access to all Pro features so you can explore everything Shapr3D has to offer before deciding on a plan. You can find more details about Pro features [in this article](https://support.shapr3d.com/hc/en-us/articles/7871961422364-Shapr3D-subscription-plans).
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### Author:  [@Bashidap](https://discourse.shapr3d.com/u/Bashidap)
#### Post date: [March 11, 2025, 5:03pm UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925/3 "2025-03-11T17:03:13Z")
[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)
On the desktop computer it worked, but not om my Ipad. The files I’d like to import are located in a cloud surrounding. I can go to the right folder and the files (stp) are vaguely visible, but not clear like other file types such as pdf and dxf. Those files I can import. The stp I can’t. Is there a solution for this?
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### Author:  [@Bashidap](https://discourse.shapr3d.com/u/Bashidap)
#### Post date: [March 13, 2025, 2:09pm UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925/4 "2025-03-13T14:09:31Z")
> [@Bashidap](#):
>
> On the desktop computer it worked, but not om my Ipad. The files I’d like to import are located in a cloud surrounding. I can go to the right folder and the files (stp) are vaguely visible, but not clear like other file types such as pdf and dxf. Those files I can import. The stp I can’t. Is there a solution for this?
Is there a solution for this?
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### Author:  [@SCALEMODEL](https://discourse.shapr3d.com/u/SCALEMODEL)
#### Post date: [March 13, 2025, 5:08pm UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925/5 "2025-03-13T17:08:50Z")
My downloaded .stp file is not greyed and I can open it on the iPad.
Some in the past reported issues downloading STEP files through Safari, is this a STEP file you downloaded? Others had better luck downloading it through Chrome.
> [@(Modeled) thread tool](https://discourse.shapr3d.com/t/modeled-thread-tool/36193/18):
>
> Today morning try(8.04) to download with my phone , at first show error, but later fixed. At now nothing again…
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### Author:  [@JST](https://discourse.shapr3d.com/u/JST)
#### Post date: [March 13, 2025, 5:33pm UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925/6 "2025-03-13T17:33:59Z")
I try again , but not work in safari
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### Author:  [@Bashidap](https://discourse.shapr3d.com/u/Bashidap)
#### Post date: [March 13, 2025, 6:31pm UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925/7 "2025-03-13T18:31:49Z")
This is how it looks.
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### Author:  [@Bashidap](https://discourse.shapr3d.com/u/Bashidap)
#### Post date: [March 13, 2025, 8:03pm UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925/8 "2025-03-13T20:03:49Z")
PDF’s are importable, the stp’s are not! Can anybody explain this?
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### Author:  [@TigerMike](https://discourse.shapr3d.com/u/TigerMike)
#### Post date: [March 13, 2025, 10:30pm UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925/9 "2025-03-13T22:30:54Z")
Have you tried to replace the file suffix from **.STP** to **.STEP** and see if it imports?
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### Author:  [@Bashidap](https://discourse.shapr3d.com/u/Bashidap)
#### Post date: [March 14, 2025, 5:56am UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925/10 "2025-03-14T05:56:07Z")
Yes I did, that didn’t solve the problem. On a windows desktop there was no problem to import them.
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### Author:  [@KPeter](https://discourse.shapr3d.com/u/KPeter)
#### Post date: [March 14, 2025, 8:26am UTC](https://discourse.shapr3d.com/t/importing-stp-files/36925/11 "2025-03-14T08:26:38Z")
Are those files stored on some cloud services?
The files app on the iPad may not allow the download of certain file types in the import flow. In these cases, you have to manually save the files on the device (e.g. downloads folder) and load them into Shapr3D from the offline location. Can you please give this solution a try?