# Impossible to import a dxf into my design

**URL:** <https://discourse.shapr3d.com/t/impossible-to-import-a-dxf-into-my-design/21419>\
**Category:** Modeling Questions\
**Created:** [September 15, 2022, 2:00pm UTC](https://discourse.shapr3d.com/t/impossible-to-import-a-dxf-into-my-design/21419 "2022-09-15T14:00:48Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Daca](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/daca/32/13189_2.png) [@Daca](https://discourse.shapr3d.com/u/Daca)\
**Post date:** [September 15, 2022, 2:00pm UTC](https://discourse.shapr3d.com/t/impossible-to-import-a-dxf-into-my-design/21419/1 "2022-09-15T14:00:49Z")

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Hello, I created a quite complex design in Illustrator to do a engraving into one of my design. When I try to import the dxf (or the dwg) the loading is never ending. There’s something tha can i do to complete the operation?

Thank you

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**Author:** ![Yepher](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/yepher/32/8902_2.png) [@Yepher](https://discourse.shapr3d.com/u/Yepher)\
**Post date:** [September 15, 2022, 2:20pm UTC](https://discourse.shapr3d.com/t/impossible-to-import-a-dxf-into-my-design/21419/2 "2022-09-15T14:20:34Z")

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That happens to me quite a lot on iPad. Assuming you are using an iPad have you tried to open it on a Desktop instead? It can still fail a lot and be super sluggish if you do actually get it loaded but sometimes that works.

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**Author:** ![Daca](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/daca/32/13189_2.png) [@Daca](https://discourse.shapr3d.com/u/Daca)\
**Post date:** [September 15, 2022, 2:41pm UTC](https://discourse.shapr3d.com/t/impossible-to-import-a-dxf-into-my-design/21419/3 "2022-09-15T14:41:44Z")

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I tried first on my iPad and then on the pc but the result is the same. On fusion360 I can open it with no problem.

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [September 15, 2022, 3:11pm UTC](https://discourse.shapr3d.com/t/impossible-to-import-a-dxf-into-my-design/21419/4 "2022-09-15T15:11:33Z")

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Can you please upload the file, @Daca?

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**Author:** ![Daca](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/daca/32/13189_2.png) [@Daca](https://discourse.shapr3d.com/u/Daca)\
**Post date:** [September 15, 2022, 3:18pm UTC](https://discourse.shapr3d.com/t/impossible-to-import-a-dxf-into-my-design/21419/5 "2022-09-15T15:18:23Z")

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Where? I prefer send it in private

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [September 15, 2022, 3:30pm UTC](https://discourse.shapr3d.com/t/impossible-to-import-a-dxf-into-my-design/21419/6 "2022-09-15T15:30:11Z")

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That is perfect also, please send it in a support ticket using this link:  
[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

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**Author:** ![Besje01](https://avatars.discourse-cdn.com/v4/letter/b/9fc348/32.png) [@Besje01](https://discourse.shapr3d.com/u/Besje01)\
**Post date:** [September 15, 2022, 5:58pm UTC](https://discourse.shapr3d.com/t/impossible-to-import-a-dxf-into-my-design/21419/7 "2022-09-15T17:58:11Z")

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I’m having the same issue - I can import the same file into fusion360 and SketchUp.

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [September 16, 2022, 10:09am UTC](https://discourse.shapr3d.com/t/impossible-to-import-a-dxf-into-my-design/21419/8 "2022-09-16T10:09:26Z")

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Hi All,

If you ever encounter these issues, please feel free to contact us on our [support channel](https://support.shapr3d.com/hc/en-us/requests/new), we are happy to find the possible causes.

When importing DXF or DWG files, please remember the following:

- Only 2D content can be imported as DWG/DXF format
- There are some drafting elements that are not supported. These are hatches, annotations, planar faces, blocks, and points.
- Layers are also not supported, all sketch elements from the imported layers will be imported into one sketch group.
- Parasolid only scans 1 cubic km around the origin of the coordinate system. If the content is placed farther away, the file will be imported as an empty workspace. This happens a lot with architectural models and blueprints.

If the file contains many of these unsupported elements, it may take some time to filter out them and show the remaining elements.