# Ipad m1 very laggy

**URL:** <https://discourse.shapr3d.com/t/ipad-m1-very-laggy/32494>\
**Category:** Modeling Questions\
**Created:** [June 18, 2024, 11:30am UTC](https://discourse.shapr3d.com/t/ipad-m1-very-laggy/32494 "2024-06-18T11:30:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ice](https://avatars.discourse-cdn.com/v4/letter/i/aeb1de/32.png) [@ice](https://discourse.shapr3d.com/u/ice)\
**Post date:** [June 18, 2024, 11:30am UTC](https://discourse.shapr3d.com/t/ipad-m1-very-laggy/32494/1 "2024-06-18T11:30:26Z")

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [June 18, 2024, 1:24pm UTC](https://discourse.shapr3d.com/t/ipad-m1-very-laggy/32494/2 "2024-06-18T13:24:39Z")

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Here you can find more information about the best practices to report a bug in order to get it fixed.

- Your [Shapr3D app version](https://support.shapr3d.com/hc/en-us/articles/7873943982620) found under Settings or Preferences.
- The detailed [hardware and software specs](https://support.shapr3d.com/hc/en-us/articles/11016409716892) of the machine you are using.
- A detailed description of what leads to the problem.
- [A screen recording of the issue](https://support.shapr3d.com/hc/en-us/articles/11016383589404-Create-screen-recordings-for-your-request). For more information, see [Attachments](https://support.shapr3d.com/hc/en-us/articles/10797153002396-Submit-a-request#attachments).
- The Shapr3D project in [.shapr format](https://support.shapr3d.com/hc/en-us/articles/7873939944476-Manage-your-projects#export-project) for which you’re experiencing the issue. For more information, see [Attachments](https://support.shapr3d.com/hc/en-us/articles/10797153002396-Submit-a-request#attachments).
- The name of the project where you’re experiencing the issue.

> **[Submit a request](https://support.shapr3d.com/hc/en-us/articles/10797153002396-Submit-a-request#create-ticket)**
>
> Depending on your subscription type, you can submit a request or open a support ticket for the following issues:
> 
> 
> Shapr3D Pro: Priority technical support for software, account, subscription, or tr...
