# Issue with part being auto-filled

**URL:** <https://discourse.shapr3d.com/t/issue-with-part-being-auto-filled/1928>\
**Category:** Modeling Questions\
**Created:** [December 29, 2017, 9:46pm UTC](https://discourse.shapr3d.com/t/issue-with-part-being-auto-filled/1928 "2017-12-29T21:46:47Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![tobias](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@tobias](https://discourse.shapr3d.com/u/tobias)\
**Post date:** [December 29, 2017, 9:46pm UTC](https://discourse.shapr3d.com/t/issue-with-part-being-auto-filled/1928/1 "2017-12-29T21:46:47Z")

</div>

I got a part which I created in Shapr3D (3.03)

![image](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/2X/0/0739137bd49b2c1288cc1e9868e726362b456dde.jpg)

When I now preview this part @shapeways.com or in MakerBot Studio it has been filled the space in the middle of it

![image](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/2X/3/3940f89b6cd6842ff58a4842af6059ef7301db9e.jpg)

What can I do to avoid that?!

Thanks  
Tobias

---

<div class="post-metadata">

**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [December 29, 2017, 9:57pm UTC](https://discourse.shapr3d.com/t/issue-with-part-being-auto-filled/1928/2 "2017-12-29T21:57:46Z")

</div>

Hi - interesting.

What were your settings in the STL export screen  
and did you have hidden bodies that you included in your file?

Also would you be able to share the .shapr file: [support@shapr3d.com](mailto:support@shapr3d.com)

---

<div class="post-metadata">

**Author:** ![tobias](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@tobias](https://discourse.shapr3d.com/u/tobias)\
**Post date:** [December 30, 2017, 7:38am UTC](https://discourse.shapr3d.com/t/issue-with-part-being-auto-filled/1928/3 "2017-12-30T07:38:03Z")

</div>

Export settings I tested:

STL  
Resolution: Medium/high  
Include hidden groups: no  
Save each group…: no/yes

Result always looks the same. I had the same part in shapr3D 2.X. Here the file looked ok

Will email the file in a bit.

---

<div class="post-metadata">

**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [December 30, 2017, 11:15am UTC](https://discourse.shapr3d.com/t/issue-with-part-being-auto-filled/1928/4 "2017-12-30T11:15:00Z")

</div>

Hi Tobias,

I have sent you an email as well. the problem was that you have a 2. Group that is active. Make it invisible by tapping on the eye and the print should be okay.

![image](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/2X/0/00beee41d7ffda9db6580e5802950de5bbab7d38.jpg)