# Issues with app getting stuck

**URL:** <https://discourse.shapr3d.com/t/issues-with-app-getting-stuck/2195>\
**Category:** Modeling Questions\
**Created:** [March 31, 2018, 7:10pm UTC](https://discourse.shapr3d.com/t/issues-with-app-getting-stuck/2195 "2018-03-31T19:10:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CAD\_rookie](https://avatars.discourse-cdn.com/v4/letter/c/ecc23a/32.png) [@CAD\_rookie](https://discourse.shapr3d.com/u/CAD_rookie)\
**Post date:** [March 31, 2018, 7:10pm UTC](https://discourse.shapr3d.com/t/issues-with-app-getting-stuck/2195/1 "2018-03-31T19:10:04Z")

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Okay so i have the latest iPad Pro and running into issues Where it just gets stuck loading and i have to restart the app.

[https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/a/ab58c8fe34edd377361f880c02d5dce196b65a60.MOV](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/a/ab58c8fe34edd377361f880c02d5dce196b65a60.MOV)

Any help and insight Will be greatly appriciated

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [March 31, 2018, 9:01pm UTC](https://discourse.shapr3d.com/t/issues-with-app-getting-stuck/2195/2 "2018-03-31T21:01:35Z")

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Hi, could you Please send the workspace to [support@shapr3d.com](mailto:support@shapr3d.com). We will have a look 🙂