# Loading project too long; cannot delete some lines

**URL:** <https://discourse.shapr3d.com/t/loading-project-too-long-cannot-delete-some-lines/2154>\
**Category:** Modeling Questions\
**Created:** [March 18, 2018, 6:04pm UTC](https://discourse.shapr3d.com/t/loading-project-too-long-cannot-delete-some-lines/2154 "2018-03-18T18:04:02Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Mirko1](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/mirko1/32/595_2.png) [@Mirko1](https://discourse.shapr3d.com/u/Mirko1)\
**Post date:** [March 18, 2018, 6:04pm UTC](https://discourse.shapr3d.com/t/loading-project-too-long-cannot-delete-some-lines/2154/1 "2018-03-18T18:04:02Z")

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[https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/3/31c6b787642e7f23ee29685206d1827f2e738fd7.MOV](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/3/31c6b787642e7f23ee29685206d1827f2e738fd7.MOV)

Result of these bugs - cannot work in the app anymore, too slow and constant loading icon appearing

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [March 18, 2018, 6:16pm UTC](https://discourse.shapr3d.com/t/loading-project-too-long-cannot-delete-some-lines/2154/2 "2018-03-18T18:16:46Z")

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Can you send the workspace to [support@shapr3d.com](mailto:support@shapr3d.com)?

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**Author:** ![Mirko1](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/mirko1/32/595_2.png) [@Mirko1](https://discourse.shapr3d.com/u/Mirko1)\
**Post date:** [March 21, 2018, 4:45pm UTC](https://discourse.shapr3d.com/t/loading-project-too-long-cannot-delete-some-lines/2154/3 "2018-03-21T16:45:25Z")

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Hi, so I kinda figured out what’s going on. When I went to the sketches tab, there was a sketch that listed over 10000 units, but in reality I never drew that much. I tried to delete it, but from that point, the app just crashed. It continues to circle the loading button, and nothing happens. I will try a couple more times , and eventually if I don’t solve the problem I will send you the project…

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**Author:** ![Mirko1](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/mirko1/32/595_2.png) [@Mirko1](https://discourse.shapr3d.com/u/Mirko1)\
**Post date:** [March 21, 2018, 4:56pm UTC](https://discourse.shapr3d.com/t/loading-project-too-long-cannot-delete-some-lines/2154/4 "2018-03-21T16:56:42Z")

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Yyyeah, so I just realised that I am unable to export my workspace, bcs I am not a pro user.

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**Author:** ![Mirko1](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/mirko1/32/595_2.png) [@Mirko1](https://discourse.shapr3d.com/u/Mirko1)\
**Post date:** [March 21, 2018, 5:12pm UTC](https://discourse.shapr3d.com/t/loading-project-too-long-cannot-delete-some-lines/2154/5 "2018-03-21T17:12:31Z")

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The skethes are multiplying everytime I start the app. Now it’s like 17000. And it keeps crashing , so that sucks.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [March 22, 2018, 7:50am UTC](https://discourse.shapr3d.com/t/loading-project-too-long-cannot-delete-some-lines/2154/6 "2018-03-22T07:50:42Z")

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You can export it if you plug it in to your computer, and download the Shapr3D directory using iTunes. It would be really helpful if you could do that.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [March 22, 2018, 7:52am UTC](https://discourse.shapr3d.com/t/loading-project-too-long-cannot-delete-some-lines/2154/7 "2018-03-22T07:52:15Z")

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Also, can you write an email to [support@shapr3d.com](mailto:support@shapr3d.com), we would give you temporarily pro subscription so you could export it.

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**Author:** ![Mirko1](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/mirko1/32/595_2.png) [@Mirko1](https://discourse.shapr3d.com/u/Mirko1)\
**Post date:** [March 22, 2018, 1:44pm UTC](https://discourse.shapr3d.com/t/loading-project-too-long-cannot-delete-some-lines/2154/8 "2018-03-22T13:44:04Z")

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I have sent the files to e-mail support

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [March 22, 2018, 5:28pm UTC](https://discourse.shapr3d.com/t/loading-project-too-long-cannot-delete-some-lines/2154/9 "2018-03-22T17:28:07Z")

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Thanks a lot, we will look into it.