# Lost progress on design

**URL:** https://discourse.shapr3d.com/t/lost-progress-on-design/34995
**Category:** Modeling Questions
**Created:** [October 31, 2024, 8:04am UTC](https://discourse.shapr3d.com/t/lost-progress-on-design/34995 "2024-10-31T08:04:42Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Nesa](https://avatars.discourse-cdn.com/v4/letter/n/e68b1a/32.png) [@Nesa](https://discourse.shapr3d.com/u/Nesa)
#### Post date: [October 31, 2024, 8:04am UTC](https://discourse.shapr3d.com/t/lost-progress-on-design/34995/1 "2024-10-31T08:04:42Z")

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Hi, I made a design with lots of components and have access to the collaborate link however the progress on the shapr3d file is lost and incomplete. Is there anyway it can be recovered? I have tried to use the collaborate link but cannot download it

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### Author: ![TheBum](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@TheBum](https://discourse.shapr3d.com/u/TheBum)
#### Post date: [October 31, 2024, 4:03pm UTC](https://discourse.shapr3d.com/t/lost-progress-on-design/34995/2 "2024-10-31T16:03:51Z")

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Contact support.

[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

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### Author: ![Lys](https://avatars.discourse-cdn.com/v4/letter/l/67e7ee/32.png) [@Lys](https://discourse.shapr3d.com/u/Lys)
#### Post date: [October 31, 2024, 4:07pm UTC](https://discourse.shapr3d.com/t/lost-progress-on-design/34995/3 "2024-10-31T16:07:22Z")

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If you have sync enabled, try reverting to a previous version of your project.  
Right-click then “Show versions”. More info here: [https://support.shapr3d.com/hc/en-us/articles/16286319763228-5-730-Project-Versions](https://support.shapr3d.com/hc/en-us/articles/16286319763228-5-730-Project-Versions)  
If you need more help, please open a ticket on the support portal. [https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)
