# Main page

**URL:** <https://discourse.shapr3d.com/t/main-page/28999>\
**Category:** Modeling Questions\
**Created:** [November 20, 2023, 2:24pm UTC](https://discourse.shapr3d.com/t/main-page/28999 "2023-11-20T14:24:55Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ingeteam](https://avatars.discourse-cdn.com/v4/letter/i/dfb087/32.png) [@Ingeteam](https://discourse.shapr3d.com/u/Ingeteam)\
**Post date:** [November 20, 2023, 2:24pm UTC](https://discourse.shapr3d.com/t/main-page/28999/1 "2023-11-20T14:24:55Z")

</div>

I have a problem with the program because all the time is sending me to main page when I work in other program and I come back to Shapr3d, also I cant export or import any archive because this problem. What is wrong? Is there any congiguration that I can change to dont have this problem?

---

<div class="post-metadata">

**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [November 20, 2023, 2:42pm UTC](https://discourse.shapr3d.com/t/main-page/28999/2 "2023-11-20T14:42:18Z")

</div>

Hello,

Please log out from Shapr3D, restart the tool, and log back into your Shapr3D account. If the issue still persists, open a support ticket using the link below, we are here to help.

[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

---

<div class="post-metadata">

**Author:** ![Ingeteam](https://avatars.discourse-cdn.com/v4/letter/i/dfb087/32.png) [@Ingeteam](https://discourse.shapr3d.com/u/Ingeteam)\
**Post date:** [November 21, 2023, 7:38am UTC](https://discourse.shapr3d.com/t/main-page/28999/3 "2023-11-21T07:38:56Z")

</div>

Hello,

It works!!!

Thank you for the good and fast service!!!