# Missing sketches in imported files

**URL:** <https://discourse.shapr3d.com/t/missing-sketches-in-imported-files/2940>\
**Category:** Modeling Questions\
**Created:** [September 24, 2018, 11:22pm UTC](https://discourse.shapr3d.com/t/missing-sketches-in-imported-files/2940 "2018-09-24T23:22:41Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Rob](https://avatars.discourse-cdn.com/v4/letter/r/838e76/32.png) [@Rob](https://discourse.shapr3d.com/u/Rob)\
**Post date:** [September 24, 2018, 11:22pm UTC](https://discourse.shapr3d.com/t/missing-sketches-in-imported-files/2940/1 "2018-09-24T23:22:41Z")

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For some reason on _some_ workspaces, letters A-E are missing from the alphabet file I shared recently. Whenever I import the file, that group of sketches is just not there. Works fine in other workspaces. Kinda important as I wanna write “France”

Also worth noting that when I undo an import, and then redo, the app crashes.

Cheers,  
Rob

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**Author:** ![Aron\_Shapr3D](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@Aron\_Shapr3D](https://discourse.shapr3d.com/u/Aron_Shapr3D)\
**Post date:** [September 25, 2018, 9:13am UTC](https://discourse.shapr3d.com/t/missing-sketches-in-imported-files/2940/2 "2018-09-25T09:13:20Z")

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Hi Rob, thanks for letting us know. We consider this bug a top priority as it may result in possible data loss. We are on it.

Thanks,  
Aron

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**Author:** ![Samberino](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@Samberino](https://discourse.shapr3d.com/u/Samberino)\
**Post date:** [September 28, 2018, 10:06am UTC](https://discourse.shapr3d.com/t/missing-sketches-in-imported-files/2940/3 "2018-09-28T10:06:54Z")

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Something like that. I tried open a draw a worked with, the software turn the circle like opening and suddenly the software closed. So time after time. I have to draw it again the next morning.

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**Author:** ![Tibi\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/tibi_shapr3d/32/597_2.png) [@Tibi\_Shapr3D](https://discourse.shapr3d.com/u/Tibi_Shapr3D)\
**Post date:** [September 29, 2018, 5:56am UTC](https://discourse.shapr3d.com/t/missing-sketches-in-imported-files/2940/4 "2018-09-29T05:56:11Z")

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Hey!

The issue has been fixed and will be included in our next release (3.5.1). Thanks again for the report!

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**Author:** ![Rob](https://avatars.discourse-cdn.com/v4/letter/r/838e76/32.png) [@Rob](https://discourse.shapr3d.com/u/Rob)\
**Post date:** [October 2, 2018, 9:29pm UTC](https://discourse.shapr3d.com/t/missing-sketches-in-imported-files/2940/5 "2018-10-02T21:29:07Z")

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Hiiii… still not fixed 😕

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**Author:** ![Tibi\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/tibi_shapr3d/32/597_2.png) [@Tibi\_Shapr3D](https://discourse.shapr3d.com/u/Tibi_Shapr3D)\
**Post date:** [October 3, 2018, 7:10am UTC](https://discourse.shapr3d.com/t/missing-sketches-in-imported-files/2940/6 "2018-10-03T07:10:26Z")

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Hi,

Could you please share the problematic workspaces? We will investigate further. Sorry for any inconvenience caused.