# Mouse not working on starting tutorial

**URL:** <https://discourse.shapr3d.com/t/mouse-not-working-on-starting-tutorial/33256>\
**Category:** Modeling Questions\
**Created:** [August 12, 2024, 7:30pm UTC](https://discourse.shapr3d.com/t/mouse-not-working-on-starting-tutorial/33256 "2024-08-12T19:30:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sarablu72](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@sarablu72](https://discourse.shapr3d.com/u/sarablu72)\
**Post date:** [August 12, 2024, 7:30pm UTC](https://discourse.shapr3d.com/t/mouse-not-working-on-starting-tutorial/33256/1 "2024-08-12T19:30:44Z")

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Hi, I just downloaded Shapr3D; on the starting tutorial I can arrive at step 2, then I have to test the zoom using mouse scroll but it doesn’t work, so I cannot go on with the tutorial.  
My mouse works fine on every other app and I also tried to change mouse but with no success.  
What can I do?  
Thanks in advance, bye

Sara

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**Author:** ![sarablu72](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@sarablu72](https://discourse.shapr3d.com/u/sarablu72)\
**Post date:** [August 13, 2024, 3:00pm UTC](https://discourse.shapr3d.com/t/mouse-not-working-on-starting-tutorial/33256/2 "2024-08-13T15:00:59Z")

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Hi,  
I found the solution in another topic!

> [@Mouse wheel doesn't Zoom in/out in Shapr3D on Windows 11](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436):
>
> Hi! I’m using a Shpr3D application on Windows 11 HP laptop. I’m using it in a combination with Logitech MX Ergo trackball. I tried also several other Logitech and other brand mice. The problem is always the same. Scroll wheel on the mouse doesn’t Zoom in/out on the Shapr3D workspace. I tried several Navigation presets… Otherwise srolling works just fine in other Windows applications even on Fusion 360 and FreeCAD, Inkscape… where it has a similar functionality asi it should have in Shapr3D. I’…

Thanks a lot to everyone!

Bye Sara