# Mouse wheel doesn't Zoom in/out in Shapr3D on Windows 11

**URL:** <https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436>\
**Category:** Modeling Questions\
**Created:** [May 20, 2022, 2:10pm UTC](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436 "2022-05-20T14:10:07Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![BozidarD](https://avatars.discourse-cdn.com/v4/letter/b/58956e/32.png) [@BozidarD](https://discourse.shapr3d.com/u/BozidarD)\
**Post date:** [May 20, 2022, 2:10pm UTC](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436/1 "2022-05-20T14:10:07Z")

</div>

Hi!

I’m using a Shpr3D application on Windows 11 HP laptop. I’m using it in a combination with Logitech MX Ergo trackball. I tried also several other Logitech and other brand mice. The problem is always the same. **Scroll wheel on the mouse doesn’t Zoom in/out on the Shapr3D workspace**. I tried several Navigation presets… Otherwise srolling works just fine in other Windows applications even on Fusion 360 and FreeCAD, Inkscape… where it has a similar functionality asi it should have in Shapr3D.

I’m specially interested if someone is using a similar combination (Windows 11, Shapr3D, Logitech mouse) and Zoom in/out works for him.

Thank You.

---

<div class="post-metadata">

**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [May 21, 2022, 8:50pm UTC](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436/2 "2022-05-21T20:50:31Z")

</div>

Thanks for reporting the problem. We’ll look into this.

---

<div class="post-metadata">

**Author:** ![BozidarD](https://avatars.discourse-cdn.com/v4/letter/b/58956e/32.png) [@BozidarD](https://discourse.shapr3d.com/u/BozidarD)\
**Post date:** [May 22, 2022, 3:18pm UTC](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436/3 "2022-05-22T15:18:45Z")

</div>

Thank You @Istvan for responding.

Meanwhile I managed to find the reason for mouse wheel not to behave like it should. There is a setting in Windows 11 mouse settings, called “Scroll inactive windows when hovering over them”. Apparently, this setting has to be On, so that Zoom in/out functions in Shapr3D. In my case, the setting was Off, and zooming didn’t work. As soon as I turned it on, int started to work.

Thank You. I hope this topic can help someone else, who faces the same problem.

---

<div class="post-metadata">

**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [May 22, 2022, 8:09pm UTC](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436/4 "2022-05-22T20:09:04Z")

</div>

Great to hear that, thanks for sharing the solution!

---

<div class="post-metadata">

**Author:** ![3d222](https://avatars.discourse-cdn.com/v4/letter/3/958977/32.png) [@3d222](https://discourse.shapr3d.com/u/3d222)\
**Post date:** [August 23, 2022, 10:41pm UTC](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436/5 "2022-08-23T22:41:01Z")

</div>

Well, I have the same problem but with Windows 10 and there is no setting in the mouse app similar to what was described for W11. Basically this makes the Shapr3d app worthless! So is this a bug or please advise how to fix. Thx

---

<div class="post-metadata">

**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [August 24, 2022, 8:29am UTC](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436/6 "2022-08-24T08:29:08Z")

</div>

Hi, can you please check if the issue still persists on the latest, 5.200 version of Shapr3D?

---

<div class="post-metadata">

**Author:** ![Maya\_Wakeem](https://avatars.discourse-cdn.com/v4/letter/m/dc4da7/32.png) [@Maya\_Wakeem](https://discourse.shapr3d.com/u/Maya_Wakeem)\
**Post date:** [August 24, 2022, 9:05am UTC](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436/7 "2022-08-24T09:05:27Z")

</div>

Hello,  
The setting for the Win 10 is in “Settings \> Devices \> Mouse \> Scroll inactive windows when I hiver over them”

---

<div class="post-metadata">

**Author:** ![3d222](https://avatars.discourse-cdn.com/v4/letter/3/958977/32.png) [@3d222](https://discourse.shapr3d.com/u/3d222)\
**Post date:** [August 24, 2022, 4:14pm UTC](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436/8 "2022-08-24T16:14:27Z")

</div>

Thank you KPeter + Maya!  
Maya, yes, that did the trick! I was originally looking for that setting in “Mouse Properties”. Got to love Windows for having two mouse dialogs with different settings in each!  
FYI, if anyone needs to reverse the zoom direction but doesn’t want to change it in Windows (I use two CAD apps that zoom opposite and that don’t have reverse settings) here is a great app that will change it per application:  
“X-Mouse Button Control”.

---

<div class="post-metadata">

**Author:** ![bizibill](https://avatars.discourse-cdn.com/v4/letter/b/7feea3/32.png) [@bizibill](https://discourse.shapr3d.com/u/bizibill)\
**Post date:** [February 5, 2024, 5:20am UTC](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436/9 "2024-02-05T05:20:21Z")

</div>

I’m a newbie here, in my first tutorial, and had the same issue in Windows 10. The fix was easy and worked but the feature has to be turned on only when using Sharp3D, then turned back off. If you leave it on then every other application with a list long enough to have a scroll bar starts scrolling when you mouse over the list for any reason. Might be a future fix to consider (for this amazing product).

---

<div class="post-metadata">

**Author:** ![zato1](https://avatars.discourse-cdn.com/v4/letter/z/47e85d/32.png) [@zato1](https://discourse.shapr3d.com/u/zato1)\
**Post date:** [January 14, 2025, 8:33pm UTC](https://discourse.shapr3d.com/t/mouse-wheel-doesnt-zoom-in-out-in-shapr3d-on-windows-11/19436/10 "2025-01-14T20:33:20Z")

</div>

I’m currently running Shapr3d and I can’t believe how idiotic it is that a program as expensive as this is so half-baked. This was not a solution, this is a work around, I have this problem THREE YEARS later and these absolute jokers still haven’t solved it.