# Music playback stopping when app is opened. (iPad)

**URL:** <https://discourse.shapr3d.com/t/music-playback-stopping-when-app-is-opened-ipad/19920>\
**Category:** Modeling Questions\
**Created:** [June 18, 2022, 5:20am UTC](https://discourse.shapr3d.com/t/music-playback-stopping-when-app-is-opened-ipad/19920 "2022-06-18T05:20:23Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![dLightz](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/dlightz/32/15625_2.png) [@dLightz](https://discourse.shapr3d.com/u/dLightz)\
**Post date:** [June 18, 2022, 5:20am UTC](https://discourse.shapr3d.com/t/music-playback-stopping-when-app-is-opened-ipad/19920/1 "2022-06-18T05:20:23Z")

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DD: There was a similar thread but it was from 2016, and resolved at the time. I did not want to bump a 6 year old thread.

Bug: Music automatically stops playing when Shapr3D app is opened

Details: iPad Pro (12.9-inch) (4th generation); iPadOS v15.5 (19F77); Shapr3D v5.142.0.3333 #88e01d99

Easy to replicate. Have music playing (only tested with Apple Music) → Open Shapr3D app → Music Stops

Thank you

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**Author:** ![Jason1](https://avatars.discourse-cdn.com/v4/letter/j/b19c9b/32.png) [@Jason1](https://discourse.shapr3d.com/u/Jason1)\
**Post date:** [June 20, 2022, 12:18pm UTC](https://discourse.shapr3d.com/t/music-playback-stopping-when-app-is-opened-ipad/19920/2 "2022-06-20T12:18:36Z")

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@dLightz No problems here, I am using the exact same setup and have no issues. Sounds like this might be specific to you. I would try uninstalling Shapr3D and reinstalling it (this usually takes care of annoying issues like this for me).

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [June 20, 2022, 12:20pm UTC](https://discourse.shapr3d.com/t/music-playback-stopping-when-app-is-opened-ipad/19920/3 "2022-06-20T12:20:19Z")

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I would not suggest uninstalling Shapr, since it also deletes all, already created designs. So if you go that route, make sure to back them up.

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**Author:** ![Jason1](https://avatars.discourse-cdn.com/v4/letter/j/b19c9b/32.png) [@Jason1](https://discourse.shapr3d.com/u/Jason1)\
**Post date:** [June 20, 2022, 1:06pm UTC](https://discourse.shapr3d.com/t/music-playback-stopping-when-app-is-opened-ipad/19920/4 "2022-06-20T13:06:23Z")

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@Laci_K It doesn’t delete designs if you have it setup properly.

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [June 20, 2022, 1:13pm UTC](https://discourse.shapr3d.com/t/music-playback-stopping-when-app-is-opened-ipad/19920/5 "2022-06-20T13:13:59Z")

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Good to know!  
Please let us know those settings.

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**Author:** ![Laturius](https://avatars.discourse-cdn.com/v4/letter/l/f08c70/32.png) [@Laturius](https://discourse.shapr3d.com/u/Laturius)\
**Post date:** [June 24, 2022, 12:45pm UTC](https://discourse.shapr3d.com/t/music-playback-stopping-when-app-is-opened-ipad/19920/6 "2022-06-24T12:45:38Z")

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I have a similar problem. When listening to music or watching Netflix in the Picture in Picture mode, the playback stops when as soon as I open the Shapr3D App.

Any suggestions how to fix that?

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**Author:** ![Lmc190511](https://avatars.discourse-cdn.com/v4/letter/l/7cd45c/32.png) [@Lmc190511](https://discourse.shapr3d.com/u/Lmc190511)\
**Post date:** [June 24, 2022, 2:47pm UTC](https://discourse.shapr3d.com/t/music-playback-stopping-when-app-is-opened-ipad/19920/7 "2022-06-24T14:47:05Z")

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I have the same problem

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**Author:** ![Pang\_lol](https://avatars.discourse-cdn.com/v4/letter/p/5daacb/32.png) [@Pang\_lol](https://discourse.shapr3d.com/u/Pang_lol)\
**Post date:** [October 31, 2022, 7:07pm UTC](https://discourse.shapr3d.com/t/music-playback-stopping-when-app-is-opened-ipad/19920/8 "2022-10-31T19:07:48Z")

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Same here, frustrating for real.