# Need help with edu license

**URL:** <https://discourse.shapr3d.com/t/need-help-with-edu-license/30852>\
**Category:** Modeling Questions\
**Created:** [March 17, 2024, 8:08pm UTC](https://discourse.shapr3d.com/t/need-help-with-edu-license/30852 "2024-03-17T20:08:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![caddyguy](https://avatars.discourse-cdn.com/v4/letter/c/779978/32.png) [@caddyguy](https://discourse.shapr3d.com/u/caddyguy)\
**Post date:** [March 17, 2024, 8:08pm UTC](https://discourse.shapr3d.com/t/need-help-with-edu-license/30852/1 "2024-03-17T20:08:05Z")

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I work in education as a records technician for the durham public school system in NC, I am trying to set up an account with the free EDU license version of the app and is having trouble. I made an account on here hoping to get help because I continue to get an error message when trying to apply for the license and am not sure what the specific issue is, I have an email given to me by the durham public school system and I would be able to provide proof of employment in the school system if necessary. I don’t work at a school building on site but frequently visit many schools in the district for my job, maybe the issue is that i don’t work on site at a school permanently. I love the program and would really love to get this figured out.,

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**Author:** ![McD](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/mcd/32/15504_2.png) [@McD](https://discourse.shapr3d.com/u/McD)\
**Post date:** [March 17, 2024, 8:27pm UTC](https://discourse.shapr3d.com/t/need-help-with-edu-license/30852/2 "2024-03-17T20:27:51Z")

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It is best to write to Support via [this form](https://support.shapr3d.com/hc/en-us/requests/new).

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**Author:** ![caddyguy](https://avatars.discourse-cdn.com/v4/letter/c/779978/32.png) [@caddyguy](https://discourse.shapr3d.com/u/caddyguy)\
**Post date:** [March 17, 2024, 10:08pm UTC](https://discourse.shapr3d.com/t/need-help-with-edu-license/30852/3 "2024-03-17T22:08:00Z")

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ok thank you so much