# New update slow everything down

**URL:** <https://discourse.shapr3d.com/t/new-update-slow-everything-down/33215>\
**Category:** Modeling Questions\
**Created:** [August 9, 2024, 9:02am UTC](https://discourse.shapr3d.com/t/new-update-slow-everything-down/33215 "2024-08-09T09:02:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Signpainter](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@Signpainter](https://discourse.shapr3d.com/u/Signpainter)\
**Post date:** [August 9, 2024, 9:02am UTC](https://discourse.shapr3d.com/t/new-update-slow-everything-down/33215/1 "2024-08-09T09:02:04Z")

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I wish I didn´t update because you guys made the software unusable again. Please for the love of God fix it soon.

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**Author:** ![Signpainter](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@Signpainter](https://discourse.shapr3d.com/u/Signpainter)\
**Post date:** [August 9, 2024, 9:12am UTC](https://discourse.shapr3d.com/t/new-update-slow-everything-down/33215/2 "2024-08-09T09:12:53Z")

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This was butter smooth before the update as an example.

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**Author:** ![ZsofiGy](https://avatars.discourse-cdn.com/v4/letter/z/90ced4/32.png) [@ZsofiGy](https://discourse.shapr3d.com/u/ZsofiGy)\
**Post date:** [August 9, 2024, 9:17am UTC](https://discourse.shapr3d.com/t/new-update-slow-everything-down/33215/3 "2024-08-09T09:17:52Z")

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Hi, can you please open a Support ticket on [this link](https://support.shapr3d.com/hc/en-us/requests/new). Make sure to include your design as shown [here](https://support.shapr3d.com/hc/en-us/articles/11016383589404-Create-screen-recordings-for-your-request/#share-cloud-files), and your [device’s hardware and software specifications](https://support.shapr3d.com/hc/en-us/articles/11016409716892-Find-hardware-and-software-specifications). Thank you!