# Payment problems

**URL:** https://discourse.shapr3d.com/t/payment-problems/12523
**Category:** Modeling Questions
**Created:** [April 28, 2021, 1:11pm UTC](https://discourse.shapr3d.com/t/payment-problems/12523 "2021-04-28T13:11:05Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![Eduardo](https://avatars.discourse-cdn.com/v4/letter/e/6a8cbe/32.png) [@Eduardo](https://discourse.shapr3d.com/u/Eduardo)
#### Post date: [April 28, 2021, 1:11pm UTC](https://discourse.shapr3d.com/t/payment-problems/12523/1 "2021-04-28T13:11:05Z")

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So i paid for the a standard license from the website using paypal, it already cleared my bank account, yet when i go into the app, is says im still on the free tier, haves anyone else had this problem before?