# Pdf export failed

**URL:** <https://discourse.shapr3d.com/t/pdf-export-failed/18031>\
**Category:** Modeling Questions\
**Created:** [March 15, 2022, 12:14pm UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031 "2022-03-15T12:14:01Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Moe](https://avatars.discourse-cdn.com/v4/letter/m/ad7895/32.png) [@Moe](https://discourse.shapr3d.com/u/Moe)\
**Post date:** [March 15, 2022, 12:14pm UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/1 "2022-03-15T12:14:01Z")

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Dear all,

i tried to export my 2D drawing as pdf, but it failed.  
I never experienced this before.  
Even after restart it failed.  
Any Ideas?

Shapr business on windows 11

[Export failed.pdf](https://discourse.shapr3d.com/uploads/short-url/wmWkSoqxdk6DUKR1WgRRJvuDtZr.pdf) (104.2 KB)

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**Author:** ![Robert](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/robert/32/1329_2.png) [@Robert](https://discourse.shapr3d.com/u/Robert)\
**Post date:** [March 15, 2022, 12:31pm UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/2 "2022-03-15T12:31:27Z")

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Hi Moritz,

Try exporting the file to another destination, it may be write permissions on servers etc. especially on some companies.

//R

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**Author:** ![Moe](https://avatars.discourse-cdn.com/v4/letter/m/ad7895/32.png) [@Moe](https://discourse.shapr3d.com/u/Moe)\
**Post date:** [March 15, 2022, 12:45pm UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/3 "2022-03-15T12:45:46Z")

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Hi Robert,

failed again.  
I tried to export also dwg and DXF. Fail

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [March 16, 2022, 2:04pm UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/4 "2022-03-16T14:04:00Z")

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Hi @Moe! We would need some more info about the issue, a screen recording could help a lot. Please also let us know the export path, I tend to agree with @Robert on the permission issue.

If any of the details that I’ve asked above contains sensitive data, please feel free to open a support ticket at the link below:  
[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

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<div class="post-metadata">

**Author:** ![Moe](https://avatars.discourse-cdn.com/v4/letter/m/ad7895/32.png) [@Moe](https://discourse.shapr3d.com/u/Moe)\
**Post date:** [March 16, 2022, 3:07pm UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/5 "2022-03-16T15:07:56Z")

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> **[IMG\_0566.MOV](https://wetransfer.com/downloads/d64b7e09c767dc2918e7e52e0b48b83420220316150500/98aa5b)**
>
> 1 file sent via WeTransfer, the simplest way to send your files around the world

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<div class="post-metadata">

**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [March 16, 2022, 3:12pm UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/6 "2022-03-16T15:12:27Z")

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Thanks, got it! Could you please upload the Shapr3D design also? I cannot see any issues with the file, nor the path.

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<div class="post-metadata">

**Author:** ![Moe](https://avatars.discourse-cdn.com/v4/letter/m/ad7895/32.png) [@Moe](https://discourse.shapr3d.com/u/Moe)\
**Post date:** [March 16, 2022, 3:27pm UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/7 "2022-03-16T15:27:37Z")

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![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/9/9dacfb44cb8c83b1eb88ed8541bdba07dd87b657.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/0/005264b634df0cf7ca14e9a2318217cc7de09a74.jpeg)

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<div class="post-metadata">

**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [March 16, 2022, 3:29pm UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/8 "2022-03-16T15:29:17Z")

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Thanks, but I’m looking for the exact Shapr3D file that you are working with to reproduce the issue. Please export your design as a Shapr3D Design and upload/send it to us.

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<div class="post-metadata">

**Author:** ![Moe](https://avatars.discourse-cdn.com/v4/letter/m/ad7895/32.png) [@Moe](https://discourse.shapr3d.com/u/Moe)\
**Post date:** [March 16, 2022, 3:33pm UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/9 "2022-03-16T15:33:46Z")

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Ah, sorry. Here you go:  
[Sealing.shapr](https://discourse.shapr3d.com/uploads/short-url/8vdMDgaDHacTlGT6lbpj8LLWb34.shapr) (83.9 KB)

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**Author:** ![PEC](https://avatars.discourse-cdn.com/v4/letter/p/67e7ee/32.png) [@PEC](https://discourse.shapr3d.com/u/PEC)\
**Post date:** [March 16, 2022, 11:42pm UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/10 "2022-03-16T23:42:16Z")

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Hi,

I reproduced your problem: as soon as you add a cross section view in the drawing with your design, you can no longer export the pdf.

The root cause of the problem is a weird geometry in the design (but it should not prevent from exporting the pdf, so there are actually also a corner case’s bug in drawing 😉).

 ![CleanShot 2022-03-17 at 00.13.57@2x](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/9/9319cd1dec7b5b013a0e06f959d1a8c0f9760e0a.jpeg)  
If you make a cross section and zoom you will see there is actually a small hole in the design.  
Best way to fix your design is to split the body, project the section on a plane, trim the unwanted lines, and create a clean body by revolving the cross section.  
Then you will have to re-create the drawing and the dimensions, but it will export in pdf.  
I made a short video showing the process.  

[https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/e/e24efc71010b82294e05b13aec4ae0ef6771fed7.mp4](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/e/e24efc71010b82294e05b13aec4ae0ef6771fed7.mp4)

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<div class="post-metadata">

**Author:** ![Moe](https://avatars.discourse-cdn.com/v4/letter/m/ad7895/32.png) [@Moe](https://discourse.shapr3d.com/u/Moe)\
**Post date:** [March 17, 2022, 8:44am UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/11 "2022-03-17T08:44:14Z")

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Thanks Pec,  
You made my day!

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<div class="post-metadata">

**Author:** ![PEC](https://avatars.discourse-cdn.com/v4/letter/p/67e7ee/32.png) [@PEC](https://discourse.shapr3d.com/u/PEC)\
**Post date:** [March 17, 2022, 9:33am UTC](https://discourse.shapr3d.com/t/pdf-export-failed/18031/12 "2022-03-17T09:33:33Z")

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You’re welcome.  
As I also need pdf export for my workflow, I was a bit worried by your issue, so I had a quick look as the design was not too complicated.