# PNG Visualization Export iPad - Not Working Dec 2022

**URL:** <https://discourse.shapr3d.com/t/png-visualization-export-ipad-not-working-dec-2022/22801>\
**Category:** Modeling Questions\
**Created:** [December 3, 2022, 1:52am UTC](https://discourse.shapr3d.com/t/png-visualization-export-ipad-not-working-dec-2022/22801 "2022-12-03T01:52:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ChinoR](https://avatars.discourse-cdn.com/v4/letter/c/3bc359/32.png) [@ChinoR](https://discourse.shapr3d.com/u/ChinoR)\
**Post date:** [December 3, 2022, 1:52am UTC](https://discourse.shapr3d.com/t/png-visualization-export-ipad-not-working-dec-2022/22801/1 "2022-12-03T01:52:49Z")

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Hi has anyone else encountered issues with being unable to export visualization to PNG (transparent BG) As of late, images won’t export when I do:

VISUALIZATION \> SHARE \> EXPORT \> EXPORT DESIGN \> FORMAT \> IMAGE FILE \> (JPEG PNG) VISUALIZATION

I just experience the other day and hasn’t worked since, and not sure if it’s an update bug.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [December 4, 2022, 3:43pm UTC](https://discourse.shapr3d.com/t/png-visualization-export-ipad-not-working-dec-2022/22801/2 "2022-12-04T15:43:13Z")

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What happens when you try to export?

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**Author:** ![Stephen](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/stephen/32/16350_2.png) [@Stephen](https://discourse.shapr3d.com/u/Stephen)\
**Post date:** [December 4, 2022, 5:29pm UTC](https://discourse.shapr3d.com/t/png-visualization-export-ipad-not-working-dec-2022/22801/3 "2022-12-04T17:29:50Z")

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ChinoR is right. When we click on the Export\>Image button, the option for saving any image type isn’t coming up.

[https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/2/7/27261fad6942203317b288bf9239b0cd921ffaea.MOV](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/2/7/27261fad6942203317b288bf9239b0cd921ffaea.MOV)

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [December 4, 2022, 5:33pm UTC](https://discourse.shapr3d.com/t/png-visualization-export-ipad-not-working-dec-2022/22801/4 "2022-12-04T17:33:53Z")

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The settings for screenshot are shown on the bottom part of the screen, then you can screenshot it using the middle button. It’s the same tool which starts from the modelspace / export menu.