# Popup balloon bug

**URL:** <https://discourse.shapr3d.com/t/popup-balloon-bug/32996>\
**Category:** Modeling Questions\
**Created:** [July 23, 2024, 7:21pm UTC](https://discourse.shapr3d.com/t/popup-balloon-bug/32996 "2024-07-23T19:21:52Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![brunowerneck](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/brunowerneck/32/14698_2.png) [@brunowerneck](https://discourse.shapr3d.com/u/brunowerneck)\
**Post date:** [July 23, 2024, 7:21pm UTC](https://discourse.shapr3d.com/t/popup-balloon-bug/32996/1 "2024-07-23T19:21:52Z")

</div>

Empty dialogue balloons show up occasionally after moving items into folders. It requires restart for it to go away.

I’m on a IPad Pro 11in OS 17.5.1

Thanks

 ![IMG_2958](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/d/d/dd0f398562f630ebd854fedc256cc22321698a71.jpeg)  
 ![IMG_3014](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/7/9/79a8d1aeeca308a06f0f13778c0e985ef6c6aafa.jpeg)

---

<div class="post-metadata">

**Author:** ![ZsofiGy](https://avatars.discourse-cdn.com/v4/letter/z/90ced4/32.png) [@ZsofiGy](https://discourse.shapr3d.com/u/ZsofiGy)\
**Post date:** [July 24, 2024, 6:42am UTC](https://discourse.shapr3d.com/t/popup-balloon-bug/32996/2 "2024-07-24T06:42:13Z")

</div>

Hi! Please open a [Support ticket](https://support.shapr3d.com/hc/en-us/requests/new) and include a [screen recording](https://support.shapr3d.com/hc/en-us/articles/11016383589404-Create-screen-recordings-for-your-request) of the steps to reproduce the issue.

---

<div class="post-metadata">

**Author:** ![brunowerneck](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/brunowerneck/32/14698_2.png) [@brunowerneck](https://discourse.shapr3d.com/u/brunowerneck)\
**Post date:** [July 24, 2024, 2:02pm UTC](https://discourse.shapr3d.com/t/popup-balloon-bug/32996/3 "2024-07-24T14:02:51Z")

</div>

Thanks, I submitted a ticket, I don’t have time to create a recording unfortunately but I included a coupe of screenshots.