# Problem with drawings

**URL:** <https://discourse.shapr3d.com/t/problem-with-drawings/33444>\
**Category:** Modeling Questions\
**Created:** [August 27, 2024, 3:40pm UTC](https://discourse.shapr3d.com/t/problem-with-drawings/33444 "2024-08-27T15:40:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![AustinSC](https://avatars.discourse-cdn.com/v4/letter/a/bcef8e/32.png) [@AustinSC](https://discourse.shapr3d.com/u/AustinSC)\
**Post date:** [August 27, 2024, 3:40pm UTC](https://discourse.shapr3d.com/t/problem-with-drawings/33444/1 "2024-08-27T15:40:20Z")

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I am having problems with drawings since the last update. Before, I was able to change the scale, units for dimension, etc. Now, most of the options are missing, and the ones that remain don’t actually change anything in my drawing. If I open a drawing that I started prior to the update, it works fine. For example, here are the options available when I open an older drawing. All of the selections work, and there are more options.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/7/c/7c1f3c6ac87ed275d88e2cbe7d262a888bf46585.jpeg)

Now, here is what it looks like in my newer drawing.  
There are fewer options to select, and the ones that are there don’t actual make any changes in the drawing.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/8/5/854126e98e6fe142dbd0a3fe2844555e8cfdf987.jpeg)

Am I missing some new setting, or is this just a glitch with the update. If so, is there a way to revert back to the old version?

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**Author:** ![jawdack](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@jawdack](https://discourse.shapr3d.com/u/jawdack)\
**Post date:** [September 24, 2024, 2:03pm UTC](https://discourse.shapr3d.com/t/problem-with-drawings/33444/2 "2024-09-24T14:03:46Z")

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I am having the same problem only it was working for a week and then in the middle of yesterday stopped working. Now I can’t change the border, the dimensions are all in fractions of feet instead of foot-inch-fraction and all the dimension options are blank.

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**Author:** ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)\
**Post date:** [September 25, 2024, 8:56am UTC](https://discourse.shapr3d.com/t/problem-with-drawings/33444/3 "2024-09-25T08:56:11Z")

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Hello,

Can you please open a [support ticket](https://support.shapr3d.com/hc/en-us/requests/new) with the following information?

- Shapr3D version number
- The detailed hardware and software specs of the machine you are using: [Find hardware and software specifications](https://support.shapr3d.com/hc/en-us/articles/11016409716892-Find-hardware-and-software-specifications)

Does this only happen with one drawing or all of them? If this only happens with one, please send usthe design in .shapr file format.

Thanks in advance!

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**Author:** ![jawdack](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@jawdack](https://discourse.shapr3d.com/u/jawdack)\
**Post date:** [September 25, 2024, 1:47pm UTC](https://discourse.shapr3d.com/t/problem-with-drawings/33444/4 "2024-09-25T13:47:13Z")

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Opened a Support Ticket, thank you.

It has been sporadic so far.