# Shadow looks super bad 

**URL:** <https://discourse.shapr3d.com/t/shadow-looks-super-bad/23224>\
**Category:** Modeling Questions\
**Created:** [December 27, 2022, 8:16am UTC](https://discourse.shapr3d.com/t/shadow-looks-super-bad/23224 "2022-12-27T08:16:40Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ilija](https://avatars.discourse-cdn.com/v4/letter/i/ccd318/32.png) [@ilija](https://discourse.shapr3d.com/u/ilija)\
**Post date:** [December 27, 2022, 8:16am UTC](https://discourse.shapr3d.com/t/shadow-looks-super-bad/23224/1 "2022-12-27T08:16:40Z")

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Hey there.  
The shadow in one of my files looks bad. Another file with the same settings and almost the same model works fine.

I tried restarting the app and MacBook and reinstalling the app.

Any ideas??

Cheers  
Ilija  
 ![shade](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/3/2/32959c0319aebd6fecdc9ccc5cf634b5cb888feb.gif)

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [December 27, 2022, 11:59am UTC](https://discourse.shapr3d.com/t/shadow-looks-super-bad/23224/2 "2022-12-27T11:59:55Z")

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Hello,  
Please open a support ticket using the link below and send us the following information:

- The Shapr3D design you have the weird shadows with
- The detailed hardware specs of the machine you are using
- The version number of Shapr3D you are using

Thanks!

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<div class="post-metadata">

**Author:** ![ilija](https://avatars.discourse-cdn.com/v4/letter/i/ccd318/32.png) [@ilija](https://discourse.shapr3d.com/u/ilija)\
**Post date:** [December 27, 2022, 12:15pm UTC](https://discourse.shapr3d.com/t/shadow-looks-super-bad/23224/3 "2022-12-27T12:15:11Z")

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Hello Peter, what link?

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [December 27, 2022, 12:16pm UTC](https://discourse.shapr3d.com/t/shadow-looks-super-bad/23224/4 "2022-12-27T12:16:09Z")

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Oops, I forgot to paste the link to our ticket system. My bad, sorry

[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [December 27, 2022, 4:17pm UTC](https://discourse.shapr3d.com/t/shadow-looks-super-bad/23224/5 "2022-12-27T16:17:36Z")

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Hi,

Is the model with the problematic shadow away from the origin?

With our current implementation, shadows act in a way that the further away they are from the origo, the more distorted they get.

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**Author:** ![FWP](https://avatars.discourse-cdn.com/v4/letter/f/a587f6/32.png) [@FWP](https://discourse.shapr3d.com/u/FWP)\
**Post date:** [December 27, 2022, 4:34pm UTC](https://discourse.shapr3d.com/t/shadow-looks-super-bad/23224/6 "2022-12-27T16:34:55Z")

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This makes much more sense

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**Author:** ![Ludvig00](https://avatars.discourse-cdn.com/v4/letter/l/cdc98d/32.png) [@Ludvig00](https://discourse.shapr3d.com/u/Ludvig00)\
**Post date:** [November 26, 2023, 8:11pm UTC](https://discourse.shapr3d.com/t/shadow-looks-super-bad/23224/7 "2023-11-26T20:11:40Z")

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I’ve got the same problem. Mine I dead on origin.  
What’s the issue?

 ![IMG_1627](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/2/c/2cf972748815f52f8494a4625a0f59d4441314e3.jpeg)