# Shape surface becomes edgy

**URL:** <https://discourse.shapr3d.com/t/shape-surface-becomes-edgy/1643>\
**Category:** Modeling Questions\
**Created:** [October 30, 2017, 6:23pm UTC](https://discourse.shapr3d.com/t/shape-surface-becomes-edgy/1643 "2017-10-30T18:23:15Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![chee](https://avatars.discourse-cdn.com/v4/letter/c/aca169/32.png) [@chee](https://discourse.shapr3d.com/u/chee)\
**Post date:** [October 30, 2017, 6:23pm UTC](https://discourse.shapr3d.com/t/shape-surface-becomes-edgy/1643/1 "2017-10-30T18:23:16Z")

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Does anyone experience the surface of the shape you created becomes edgy after an chamfer operation along the shape’s curvy edge? The edgy surface is very subtle and I didn’t notice then. I exported the shape with high quality STL format and have it 3D print. When I received the 3D printed product, I noticed the edgy surfaces on the product. I went back to my project at Shapr3D and zoom into the shape surface and I finally see the edgy surfaces of the shape. Is this a bug/limitation of the software to create a smooth surface after the chamfer operation under certain conditions? I will try to extract the shape that I have problem with so that the Shapr3D team can take a look.

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**Author:** ![Gabor\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/gabor_shapr3d/32/235_2.png) [@Gabor\_Shapr3D](https://discourse.shapr3d.com/u/Gabor_Shapr3D)\
**Post date:** [October 30, 2017, 7:50pm UTC](https://discourse.shapr3d.com/t/shape-surface-becomes-edgy/1643/2 "2017-10-30T19:50:04Z")

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A screenshot + the .shapr file would help a lot. You can send them in an email, and we’ll look into it.

Also: what type of 3D printer did you use?

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**Author:** ![chee](https://avatars.discourse-cdn.com/v4/letter/c/aca169/32.png) [@chee](https://discourse.shapr3d.com/u/chee)\
**Post date:** [October 30, 2017, 8:35pm UTC](https://discourse.shapr3d.com/t/shape-surface-becomes-edgy/1643/3 "2017-10-30T20:35:55Z")

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What would be the email address to send the files to? I will try to send it later today.

I sent my shape to 3D print via [Shapeways.com](http://Shapeways.com). It is done through a SLS printer with white strong & flexible plastic material.

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [October 31, 2017, 9:47am UTC](https://discourse.shapr3d.com/t/shape-surface-becomes-edgy/1643/4 "2017-10-31T09:47:36Z")

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Hi - you can send it to [support@shapr3d.com](mailto:support@shapr3d.com) 🙂 Thanks

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**Author:** ![chee](https://avatars.discourse-cdn.com/v4/letter/c/aca169/32.png) [@chee](https://discourse.shapr3d.com/u/chee)\
**Post date:** [November 1, 2017, 2:32pm UTC](https://discourse.shapr3d.com/t/shape-surface-becomes-edgy/1643/5 "2017-11-01T14:32:05Z")

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I have sent the .shapr files and screenshots of the problem. Please help to review and let me know if there is a way to work around these issues. Appreciate the great support!