# Shapr3d becomes very sluggish after about 30 min of use/poor performance onWindows

**URL:** <https://discourse.shapr3d.com/t/shapr3d-becomes-very-sluggish-after-about-30-min-of-use-poor-performance-onwindows/30767>\
**Category:** Modeling Questions\
**Created:** [March 13, 2024, 5:49pm UTC](https://discourse.shapr3d.com/t/shapr3d-becomes-very-sluggish-after-about-30-min-of-use-poor-performance-onwindows/30767 "2024-03-13T17:49:24Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Peter\_Gy](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/peter_gy/32/9251_2.png) [@Peter\_Gy](https://discourse.shapr3d.com/u/Peter_Gy)\
**Post date:** [March 14, 2024, 8:10am UTC](https://discourse.shapr3d.com/t/shapr3d-becomes-very-sluggish-after-about-30-min-of-use-poor-performance-onwindows/30767/3 "2024-03-14T08:10:47Z")

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Hi!

Thanks for the report. Performance has always been very important to us and we’ve been putting a lot of focused effort into it in the past few weeks following similar user reports. We had discussions about the different issues with others [mainly in this thread](https://discourse.shapr3d.com/t/sluggish-response-to-user-input/29827/24).

One of our findings was that there’s no single issue that is causing slowdowns, rather a combination of smaller causes that sometimes compound. To track down what’s happening in your use case, it’d help a lot if you could:

1. record your screen while the slowdown is happening and also how an app restart fixes it (different root causes result in different types of slowdowns and seeing it on a video would help us figure out what’s going on)
2. export the designs your are working on when the slowdown happens as a .shapr file and share it with us

It’d help a lot if you could send these over to [peter.gyongyosi@shapr3d.com](mailto:peter.gyongyosi@shapr3d.com). Let me know if you have problem sending over the files and we’ll work out an alternative solution.

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