# ::BUG:: Shapr3D keeps logging me out

**URL:** <https://discourse.shapr3d.com/t/shapr3d-keeps-logging-me-out/14506>\
**Category:** Modeling Questions\
**Created:** [August 20, 2021, 8:05am UTC](https://discourse.shapr3d.com/t/shapr3d-keeps-logging-me-out/14506 "2021-08-20T08:05:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Pherja](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pherja/32/11624_2.png) [@Pherja](https://discourse.shapr3d.com/u/Pherja)\
**Post date:** [August 20, 2021, 8:05am UTC](https://discourse.shapr3d.com/t/shapr3d-keeps-logging-me-out/14506/1 "2021-08-20T08:05:51Z")

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For the past week, ever since joking the forums, coincidentally (i hope), I keep getting logged out of Shapr3D for iPad. I go to color something or use some other feature and it says “PRO VERSION”.

I tap on it and it shows that I’m logged out.

This happens daily and it’s really bothersome.

Seems to be a bug,

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [August 20, 2021, 8:34am UTC](https://discourse.shapr3d.com/t/shapr3d-keeps-logging-me-out/14506/2 "2021-08-20T08:34:00Z")

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Hi! May I ask you please to contact us at [support@shapr3d.com](mailto:support@shapr3d.com)? We may need to look into this case and some sensitive information like the email address could be needed that I would not recommend sharing publicly.

Thanks,