# Shapr3D locked all drawings

**URL:** <https://discourse.shapr3d.com/t/shapr3d-locked-all-drawings/14248>\
**Category:** Modeling Questions\
**Created:** [August 3, 2021, 5:12pm UTC](https://discourse.shapr3d.com/t/shapr3d-locked-all-drawings/14248 "2021-08-03T17:12:18Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Shurta03](https://avatars.discourse-cdn.com/v4/letter/s/3ab097/32.png) [@Shurta03](https://discourse.shapr3d.com/u/Shurta03)\
**Post date:** [August 3, 2021, 5:12pm UTC](https://discourse.shapr3d.com/t/shapr3d-locked-all-drawings/14248/1 "2021-08-03T17:12:18Z")

</div>

Shapr3D locked all my drawings today and says I need to subscribe again. Problem is I have email when I paid and subscription goes until 26 Nov 2021. I need to fix this immediately.

---

<div class="post-metadata">

**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [August 3, 2021, 5:17pm UTC](https://discourse.shapr3d.com/t/shapr3d-locked-all-drawings/14248/2 "2021-08-03T17:17:07Z")

</div>

Hello - yes, I can confirm, you have a Pro subscription until the end of November.

Are you logged in with your email associated with the Pro account (your forum email)? Can you please navigate to the Settings page (bottom right on the Dashboard, or within a design) and make sure you are logged in.

If this doesn’t help, please send a screenshot of what happens, when you try to open a design

---

<div class="post-metadata">

**Author:** ![Shurta03](https://avatars.discourse-cdn.com/v4/letter/s/3ab097/32.png) [@Shurta03](https://discourse.shapr3d.com/u/Shurta03)\
**Post date:** [August 3, 2021, 5:29pm UTC](https://discourse.shapr3d.com/t/shapr3d-locked-all-drawings/14248/3 "2021-08-03T17:29:37Z")

</div>

It worked. I have no idea why it logged me out in the first place.