# Shapr3D lost my design in moving to new email account system?

**URL:** <https://discourse.shapr3d.com/t/shapr3d-lost-my-design-in-moving-to-new-email-account-system/25415>\
**Category:** Modeling Questions\
**Created:** [April 22, 2023, 5:41pm UTC](https://discourse.shapr3d.com/t/shapr3d-lost-my-design-in-moving-to-new-email-account-system/25415 "2023-04-22T17:41:25Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [April 26, 2023, 3:26pm UTC](https://discourse.shapr3d.com/t/shapr3d-lost-my-design-in-moving-to-new-email-account-system/25415/6 "2023-04-26T15:26:01Z")

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Today, eight months after the release of Sync, it is turned on by default for new users. At the time of the release, it was different to let everyone decide if they wish to sync existing designs or not.

Thanks for the screenshot, according to that Sync was not available during your trial in 2022 April, the feature was [released](https://discourse.shapr3d.com/t/5-210-another-step-to-seamless-workflows/21156) in 2022 August.

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_[View the full topic](https://discourse.shapr3d.com/t/shapr3d-lost-my-design-in-moving-to-new-email-account-system/25415)._