# Shapr3d update error

**URL:** <https://discourse.shapr3d.com/t/shapr3d-update-error/40857>\
**Category:** Modeling Questions\
**Created:** [May 27, 2026, 3:09pm UTC](https://discourse.shapr3d.com/t/shapr3d-update-error/40857 "2026-05-27T15:09:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![hzjianglf](https://avatars.discourse-cdn.com/v4/letter/h/bc79bd/32.png) [@hzjianglf](https://discourse.shapr3d.com/u/hzjianglf)\
**Post date:** [May 27, 2026, 3:09pm UTC](https://discourse.shapr3d.com/t/shapr3d-update-error/40857/1 "2026-05-27T15:09:29Z")

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shapr3d update error ！please see the picture

 ![d7f12d5dbf0b42eeccf0f8e89248418c](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/4/a/4afc0a9aac5dbf991bb74bf025bc5fb232210fb4.png)

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<div class="post-metadata">

**Author:** ![Cesar](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/cesar/32/36265_2.png) [@Cesar](https://discourse.shapr3d.com/u/Cesar)\
**Post date:** [May 28, 2026, 11:10am UTC](https://discourse.shapr3d.com/t/shapr3d-update-error/40857/2 "2026-05-28T11:10:40Z")

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Hi, please submit a Support Ticket, and we’ll assist you further: [Submit a Support Request](https://support.shapr3d.com/hc/en-us/requests/new)