# Since this mornings update

**URL:** <https://discourse.shapr3d.com/t/since-this-mornings-update/24861>\
**Category:** Modeling Questions\
**Created:** [March 19, 2023, 3:18pm UTC](https://discourse.shapr3d.com/t/since-this-mornings-update/24861 "2023-03-19T15:18:00Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Oregonerd](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/oregonerd/32/8012_2.png) [@Oregonerd](https://discourse.shapr3d.com/u/Oregonerd)\
**Post date:** [March 19, 2023, 3:18pm UTC](https://discourse.shapr3d.com/t/since-this-mornings-update/24861/1 "2023-03-19T15:18:01Z")

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I have to re-login to shpr if I switch to my browser window and try to switch back on the tskbar

Win 11, version 5.331-xxx

Further, selecting all sketch elements with selection tool doesn’t allow/show extrude tool. Puts me into the move tool in sketch mode. Painstakingly, individually selecting every element 1 at a time, then I can extrude. Grrrrrr…

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**Author:** ![Oregonerd](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/oregonerd/32/8012_2.png) [@Oregonerd](https://discourse.shapr3d.com/u/Oregonerd)\
**Post date:** [March 19, 2023, 3:24pm UTC](https://discourse.shapr3d.com/t/since-this-mornings-update/24861/2 "2023-03-19T15:24:57Z")

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Oh and it gets worse. After rebooting, shapr no longer shows on task bar. Switching to this window to complain or minimizing shapr, causes no way back to shapr except to relaunch. 🤣 😂 🥲 😢

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**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [March 20, 2023, 7:15am UTC](https://discourse.shapr3d.com/t/since-this-mornings-update/24861/3 "2023-03-20T07:15:02Z")

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Hi @Oregonerd,  
Can you please share some more info about the case? The version of Shapr3D is clear, apart from that please let us know the device specs of the machine you are using and upload a screen recording of the issue.

We are checking the forum also, but if you don’t wish to share all these publicly, just open a support ticket using the link:  
[https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new)

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<div class="post-metadata">

**Author:** ![Oregonerd](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/oregonerd/32/8012_2.png) [@Oregonerd](https://discourse.shapr3d.com/u/Oregonerd)\
**Post date:** [March 20, 2023, 4:09pm UTC](https://discourse.shapr3d.com/t/since-this-mornings-update/24861/4 "2023-03-20T16:09:54Z")

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I do have a 2 week hold on OS updates. 30 years of experience mandates it.

| Device name | DESKTOP-B3PRNMG |
| --- | --- |
| Processor | Intel(R) Core™ i5-8250U CPU @ 1.60GHz 1.80 GHz |
| Installed RAM | 8.00 GB |
| Device ID | C2A316B4-322E-441D-B6ED-BA08A4A43932 |
| Product ID | 00330-80000-00000-AA189 |
| System type | 64-bit operating system, x64-based processor |
| Pen and touch | Pen and touch support with 10 touch points |

| Edition | Windows 11 Pro |
| --- | --- |
| Version | 22H2 |
| Installed on | ‎1/‎20/‎2023 |
| OS build | 22621.1413 |
| Serial number | 014621783653 |
| Experience | Windows Feature Experience Pack 1000.22639.1000.0 |

Shapr is notably missing in task bar. Further, jumping into my email or any other program causes having to login and launch again. There are a LOT of steps to logging these days.

 ![Shapr1](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/7/9/796bdd983b06d8bb6105d6c739a4dd464af68f50.jpeg)

 ![Shapr2](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/1/d/1d62f0e9d409ab63ad6474523d82ba8f59e55f39.jpeg)

 ![Shapr3](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/7/f/7fb8a94d5cdd41e5df56eaee6fa09b70faa88f37.jpeg)

 ![Sketch1](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/e/9/e9b26eac668250af52761b351c4ee5d3f86533e4.jpeg)

And for the selection problem

 ![Shapr5](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/7/a/7a472766fd4665a546657d657a263d84176fd940.jpeg)

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<div class="post-metadata">

**Author:** ![Oregonerd](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/oregonerd/32/8012_2.png) [@Oregonerd](https://discourse.shapr3d.com/u/Oregonerd)\
**Post date:** [March 20, 2023, 4:15pm UTC](https://discourse.shapr3d.com/t/since-this-mornings-update/24861/5 "2023-03-20T16:15:07Z")

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Shows shapr running but not in taskbar

I am using Stardock’s Start 11. But wasn’t an issue prior to the update. Could be relevant.

 ![Shapr6](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/4/3/43ab0286cbe219598aeb60bdbd6a65cb9f8c36bc.jpeg)

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<div class="post-metadata">

**Author:** ![Oregonerd](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/oregonerd/32/8012_2.png) [@Oregonerd](https://discourse.shapr3d.com/u/Oregonerd)\
**Post date:** [March 20, 2023, 4:21pm UTC](https://discourse.shapr3d.com/t/since-this-mornings-update/24861/6 "2023-03-20T16:21:55Z")

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All other running apps show in the taskbar as normal.

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<div class="post-metadata">

**Author:** ![Oregonerd](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/oregonerd/32/8012_2.png) [@Oregonerd](https://discourse.shapr3d.com/u/Oregonerd)\
**Post date:** [March 20, 2023, 4:27pm UTC](https://discourse.shapr3d.com/t/since-this-mornings-update/24861/7 "2023-03-20T16:27:26Z")

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Last but not least, Shapr is running in the tasks but not the taskbar. Oh and yes, yes I do have 35 tabs running in Firefox but that is pretty normal for this ADHD Bozo. Squirrel! 🤣

 ![Shapr7](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/f/f/ff465056593e796dcb5e0e73dc47a87bf054b22c.jpeg)

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<div class="post-metadata">

**Author:** ![KPeter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/kpeter/32/7644_2.png) [@KPeter](https://discourse.shapr3d.com/u/KPeter)\
**Post date:** [March 21, 2023, 8:52am UTC](https://discourse.shapr3d.com/t/since-this-mornings-update/24861/8 "2023-03-21T08:52:57Z")

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Thanks, I see three topics here that we need to address.

1. Login issue: Can you please send us a screen recording of this problem in a support ticket? It would help us reproduce and investigate the issue.

2. Taskbar: We have not checked Stardock Start, but according to their [release logs](https://www.stardock.com/products/start11/history) they tend to release fixes quite frequently. Do you have the same issue after rebooting your device and disabling Stardock?

3. Selection: In the screenshot you uploaded, both lines and enclosed areas got selected. Extrusion of lines would result in surfaces that are not supported in Shapr3D at the moment. The given tool based on your selection is the Move/Rotate because it is one of the tools that can be applied to the entire selection. Did you use the Area Selection tool? If you use the tool frequently, please filter the selection to _Faces only_ when selecting for extrusion.

> **[Selecting geometry](https://support.shapr3d.com/hc/en-us/articles/7770768736924-Selecting-geometry)**
>
> You can use a pen, mouse, or trackpad to select any geometry. There are various methods available for selecting geometry based on your input device and what you need to select.
> Menus are customized...

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<div class="post-metadata">

**Author:** ![Oregonerd](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/oregonerd/32/8012_2.png) [@Oregonerd](https://discourse.shapr3d.com/u/Oregonerd)\
**Post date:** [March 21, 2023, 7:09pm UTC](https://discourse.shapr3d.com/t/since-this-mornings-update/24861/9 "2023-03-21T19:09:30Z")

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> [@KPeter](#):
>
> We have not checked Stardock Start, but according to their [release logs](https://www.stardock.com/products/start11/history) they tend to release fixes quite frequently. Do you have the same issue after rebooting your device and disabling Stardock?

I will try, but quite busy at the moment. Also noticed mousing up to top right, no close/minimize/maximise available anymore. I don’t “think” stardock is the issue… I will uninstall it and try it later today.  
Start 11 makes the surface a better experience with win 11.

In your selection tool you can exclude faces, lines etc. Sorry my mistake. Just noticed it.