# Sluggish response to user input

**URL:** <https://discourse.shapr3d.com/t/sluggish-response-to-user-input/29827>\
**Category:** Modeling Questions\
**Created:** [January 12, 2024, 8:58pm UTC](https://discourse.shapr3d.com/t/sluggish-response-to-user-input/29827 "2024-01-12T20:58:26Z")\
**Posts on this page:** 5\
**Page:** 2

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**Author:** ![Justin074](https://avatars.discourse-cdn.com/v4/letter/j/e95f7d/32.png) [@Justin074](https://discourse.shapr3d.com/u/Justin074)\
**Post date:** [February 25, 2024, 10:22pm UTC](https://discourse.shapr3d.com/t/sluggish-response-to-user-input/29827/21 "2024-02-25T22:22:21Z")

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_Update_ I worked with the item drawer open last night and as your for your questions I can give definite answers

1. it’s fine at the beginning and gets worse over time
2. Yes

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**Author:** ![Peter\_Gy](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/peter_gy/32/9251_2.png) [@Peter\_Gy](https://discourse.shapr3d.com/u/Peter_Gy)\
**Post date:** [March 6, 2024, 10:41am UTC](https://discourse.shapr3d.com/t/sluggish-response-to-user-input/29827/22 "2024-03-06T10:41:46Z")

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Thanks again for your patience around this. We’ve been busy investigating this issue and I’d like to give you a quick update and ask for a bit more help.

We still believe that it is a combination of a number of independent things, not a single issue. We’ve already fixed a few, so you can expect an improvement in the releases in the coming weeks, but there are also a few outstanding problems we are still investigating.

One of those is where we could use your help, and where we might be able to offer a workaround. On macOS, the slowdown seems to be somehow connected with the “Keyboard navigation” setting within the “Keyboard” settings:

 ![Screenshot 2024-03-06 at 11.28.48](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/8/e/8e2df9968404d0d7a19f743921c0c6ef15555eb9.jpeg)

If it is _turned off_ (which is the default setting) the app tends to be a lot slower _if the Items menu is also open._ This slowdown occurs even for completely empty workspaces, even right after the app is started, and it seems to affect sketching the worst – and goes away as soon as the Items menu is closed. If keyboard navigation is _turned on_, that problem goes away, regardless of the state of the Items menu.

Those of you facing this issue on macOS, could you check if changing that setting fixes the slowdown issues for you?

Unfortunately, this setting is not available on iPads. We are working with Apple to troubleshoot how these things are connected.

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**Author:** ![TigerMike](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/tigermike/32/32650_2.png) [@TigerMike](https://discourse.shapr3d.com/u/TigerMike)\
**Post date:** [March 6, 2024, 4:21pm UTC](https://discourse.shapr3d.com/t/sluggish-response-to-user-input/29827/23 "2024-03-06T16:21:47Z")

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@Peter_Gy, thank you for the update. I look forward to further updates regarding the iPad Pro.

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**Author:** ![Justin074](https://avatars.discourse-cdn.com/v4/letter/j/e95f7d/32.png) [@Justin074](https://discourse.shapr3d.com/u/Justin074)\
**Post date:** [March 7, 2024, 3:42pm UTC](https://discourse.shapr3d.com/t/sluggish-response-to-user-input/29827/24 "2024-03-07T15:42:13Z")

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This seems to fix the slowdown issues on MacOS so far. Thanks for the workaround!

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**Author:** ![DanielWolf](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielwolf/32/17174_2.png) [@DanielWolf](https://discourse.shapr3d.com/u/DanielWolf)\
**Post date:** [May 11, 2024, 7:09am UTC](https://discourse.shapr3d.com/t/sluggish-response-to-user-input/29827/25 "2024-05-11T07:09:58Z")

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Works for me too, thanks!

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