# Software or hardware issue?

**URL:** <https://discourse.shapr3d.com/t/software-or-hardware-issue/38316>\
**Category:** Modeling Questions\
**Created:** [June 9, 2025, 8:43pm UTC](https://discourse.shapr3d.com/t/software-or-hardware-issue/38316 "2025-06-09T20:43:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Signpainter](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@Signpainter](https://discourse.shapr3d.com/u/Signpainter)\
**Post date:** [June 9, 2025, 8:43pm UTC](https://discourse.shapr3d.com/t/software-or-hardware-issue/38316/1 "2025-06-09T20:43:42Z")

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Not sure what this is, items with “static” pop up now and then when modeling, only visible after the newest update.

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**Author:** ![Xdrakosha](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/xdrakosha/32/24881_2.png) [@Xdrakosha](https://discourse.shapr3d.com/u/Xdrakosha)\
**Post date:** [June 9, 2025, 8:47pm UTC](https://discourse.shapr3d.com/t/software-or-hardware-issue/38316/2 "2025-06-09T20:47:49Z")

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Share the project so we can test and understand is that hardware or software 🙂

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**Author:** ![Signpainter](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@Signpainter](https://discourse.shapr3d.com/u/Signpainter)\
**Post date:** [June 9, 2025, 9:03pm UTC](https://discourse.shapr3d.com/t/software-or-hardware-issue/38316/3 "2025-06-09T21:03:29Z")

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Where do I send it?

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**Author:** ![Rita](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Rita](https://discourse.shapr3d.com/u/Rita)\
**Post date:** [June 10, 2025, 9:07am UTC](https://discourse.shapr3d.com/t/software-or-hardware-issue/38316/5 "2025-06-10T09:07:53Z")

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Hi, if this is still an ongoing issue, feel free to share the design [with us here](https://support.shapr3d.com/hc/en-us/requests/new). We’ll take a look, thanks!