# Stl export bug

**URL:** <https://discourse.shapr3d.com/t/stl-export-bug/28721>\
**Category:** Modeling Questions\
**Created:** [November 2, 2023, 1:35pm UTC](https://discourse.shapr3d.com/t/stl-export-bug/28721 "2023-11-02T13:35:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![TBKCV](https://avatars.discourse-cdn.com/v4/letter/t/a88e4f/32.png) [@TBKCV](https://discourse.shapr3d.com/u/TBKCV)\
**Post date:** [November 2, 2023, 1:35pm UTC](https://discourse.shapr3d.com/t/stl-export-bug/28721/1 "2023-11-02T13:35:39Z")

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hi, I have been using shapr3d for quite a long time, but I never had this bug, when I try to export a single item all seems to well untill I click save (in the final folder I wanna save the file in) well at that point the app doesn’t save anything in the folder and in the app page appears the starting page (make your design flow - get started) and I don’t know how to get rid of this annoying bug.

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [November 2, 2023, 1:43pm UTC](https://discourse.shapr3d.com/t/stl-export-bug/28721/2 "2023-11-02T13:43:11Z")

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Hi,

Could you try logging in, then logging out, and back in again? We are investigating the issue, but in the meantime it could help.

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<div class="post-metadata">

**Author:** ![TBKCV](https://avatars.discourse-cdn.com/v4/letter/t/a88e4f/32.png) [@TBKCV](https://discourse.shapr3d.com/u/TBKCV)\
**Post date:** [November 2, 2023, 2:48pm UTC](https://discourse.shapr3d.com/t/stl-export-bug/28721/3 "2023-11-02T14:48:58Z")

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ok I did it once again, this time without logging in in the first page, but I waited to finish the tutorial and then log in, and this time it worked, I successfully exported an stl file, thank you so much for the help