# STl exporting errors (Low setting)
**URL:** https://discourse.shapr3d.com/t/stl-exporting-errors-low-setting/4975
**Category:** Modeling Questions
**Created:** [June 22, 2019, 9:01pm UTC](https://discourse.shapr3d.com/t/stl-exporting-errors-low-setting/4975 "2019-06-22T21:01:12Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@jetnoise](https://discourse.shapr3d.com/u/jetnoise)
#### Post date: [June 22, 2019, 9:01pm UTC](https://discourse.shapr3d.com/t/stl-exporting-errors-low-setting/4975/1 "2019-06-22T21:01:12Z")
So I am running into this problem again. Though maybe I just don’t understand how restrictive the lower settings can be. When I exported a simple bracket with a curve The curve has some bad polygons. At first I thought it was the restriction on the low export settings (maybe it still is). I wanted to test to see if it was just a bug or what. I made several variants of cylinders and if they are attached to a body. I could not duplicate the bad polygons on the cylinder surface. Although It always shows up on the same points of the part I export. Even if I make the part more complex by adding more cylinders to the body. I really dont think I am exceeding the number of polygons needed for exporting a “low STL.” If anything the curved surface should be showing less faces rather than missing polygons.
---
### Author:  [@jetnoise](https://discourse.shapr3d.com/u/jetnoise)
#### Post date: [June 22, 2019, 9:03pm UTC](https://discourse.shapr3d.com/t/stl-exporting-errors-low-setting/4975/2 "2019-06-22T21:03:19Z")
Exported as one body.
---
### Author:  [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)
#### Post date: [June 24, 2019, 8:11am UTC](https://discourse.shapr3d.com/t/stl-exporting-errors-low-setting/4975/3 "2019-06-24T08:11:08Z")
Hello, I’m glad to help investigate to see if this is related to low-resolutions STL export settings. Please send me the design file via [support@shapr3d.com](mailto:support@shapr3d.com). I will re-export the file as a High resolution STL file let’s see if the same still happens.
---
### Author:  [@jetnoise](https://discourse.shapr3d.com/u/jetnoise)
#### Post date: [June 26, 2019, 2:03am UTC](https://discourse.shapr3d.com/t/stl-exporting-errors-low-setting/4975/4 "2019-06-26T02:03:51Z")
Thank you for the reply. I looked on how to send the design file but it looks like I can only export and send an STL. Every other format is pro only.
---
### Author:  [@jetnoise](https://discourse.shapr3d.com/u/jetnoise)
#### Post date: [July 2, 2019, 9:50pm UTC](https://discourse.shapr3d.com/t/stl-exporting-errors-low-setting/4975/5 "2019-07-02T21:50:34Z")
I tried again today and same results. Is there a way to send you the design file? Or should I wait for another update and try again?
---
### Author:  [@Victor\_Shapr3D](https://discourse.shapr3d.com/u/Victor_Shapr3D)
#### Post date: [July 3, 2019, 8:37am UTC](https://discourse.shapr3d.com/t/stl-exporting-errors-low-setting/4975/6 "2019-07-03T08:37:28Z")
Hello, please send us an email with your account username(email address) and then we will take it from there.