# Subscription Form Not Working

**URL:** <https://discourse.shapr3d.com/t/subscription-form-not-working/29913>\
**Category:** Modeling Questions\
**Created:** [January 18, 2024, 3:23pm UTC](https://discourse.shapr3d.com/t/subscription-form-not-working/29913 "2024-01-18T15:23:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![JustCasey76](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/justcasey76/32/16958_2.png) [@JustCasey76](https://discourse.shapr3d.com/u/JustCasey76)\
**Post date:** [January 18, 2024, 3:23pm UTC](https://discourse.shapr3d.com/t/subscription-form-not-working/29913/1 "2024-01-18T15:23:21Z")

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I’ve tried signing up for a monthly subscript with 2 different browsers (Chrome & FireFox) and with multiple different credit cards and debit cards and the form will not submit. Please help!!!

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [January 18, 2024, 3:32pm UTC](https://discourse.shapr3d.com/t/subscription-form-not-working/29913/2 "2024-01-18T15:32:00Z")

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Hi,

Could you open a support ticket, and include exactly what are you seeing? An error message?

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**Author:** ![JustCasey76](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/justcasey76/32/16958_2.png) [@JustCasey76](https://discourse.shapr3d.com/u/JustCasey76)\
**Post date:** [January 18, 2024, 4:32pm UTC](https://discourse.shapr3d.com/t/subscription-form-not-working/29913/3 "2024-01-18T16:32:45Z")

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> [@JustCasey76](#):
>
> I’ve tried signing up for a monthly subscript with 2 different browsers (Chrome & FireFox) and with multiple different credit cards and debit cards and the form will not submit. Please help!!!

Just did. Thank you!

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [January 19, 2024, 8:15am UTC](https://discourse.shapr3d.com/t/subscription-form-not-working/29913/4 "2024-01-19T08:15:02Z")

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Thanks, we are working on a fix!