# Subscription Problem

**URL:** <https://discourse.shapr3d.com/t/subscription-problem/3071>\
**Category:** Modeling Questions\
**Created:** [October 23, 2018, 8:25am UTC](https://discourse.shapr3d.com/t/subscription-problem/3071 "2018-10-23T08:25:51Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![haimi](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/haimi/32/2136_2.png) [@haimi](https://discourse.shapr3d.com/u/haimi)\
**Post date:** [October 23, 2018, 8:25am UTC](https://discourse.shapr3d.com/t/subscription-problem/3071/1 "2018-10-23T08:25:51Z")

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I have been using the Pro Version, but suddenly now i can not create any new design.  
Its asking me to subscribe for the Pro right now.

What should I do?  
And  
Now i am in the need to draw a parts.

Thank you.

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**Author:** ![Tibi\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/tibi_shapr3d/32/597_2.png) [@Tibi\_Shapr3D](https://discourse.shapr3d.com/u/Tibi_Shapr3D)\
**Post date:** [October 23, 2018, 9:33am UTC](https://discourse.shapr3d.com/t/subscription-problem/3071/2 "2018-10-23T09:33:53Z")

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Hey!

First of all sorry for any inconvenience.  
Could you please tell me your email address you use in Shapr3D so I can take a look at your account?

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**Author:** ![haimi](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/haimi/32/2136_2.png) [@haimi](https://discourse.shapr3d.com/u/haimi)\
**Post date:** [October 23, 2018, 11:03am UTC](https://discourse.shapr3d.com/t/subscription-problem/3071/3 "2018-10-23T11:03:36Z")

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Hi Tibi

My email address in Shapr3d is

[suhaimi@alikusumah.com](mailto:suhaimi@alikusumah.com)

thanks

Haimi

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**Author:** ![Tamas\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/tamas_shapr3d/32/41_2.png) [@Tamas\_Shapr3D](https://discourse.shapr3d.com/u/Tamas_Shapr3D)\
**Post date:** [November 14, 2018, 4:10pm UTC](https://discourse.shapr3d.com/t/subscription-problem/3071/4 "2018-11-14T16:10:49Z")

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