# 💸💸💸 Summer SALE! 💸💸💸

**URL:** <https://discourse.shapr3d.com/t/summer-sale/278>\
**Category:** Release notes\
**Created:** [July 15, 2016, 5:07am UTC](https://discourse.shapr3d.com/t/summer-sale/278 "2016-07-15T05:07:56Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 15, 2016, 5:07am UTC](https://discourse.shapr3d.com/t/summer-sale/278/1 "2016-07-15T05:07:56Z")

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For 3 weeks from now, you can get Shapr3D PRO with a 60% discount, only for $99/year. Yay! Upgrade the app, and get the discount.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 15, 2016, 9:04am UTC](https://discourse.shapr3d.com/t/summer-sale/278/2 "2016-07-15T09:04:48Z")

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**Author:** ![pauldg123](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pauldg123/32/157_2.png) [@pauldg123](https://discourse.shapr3d.com/u/pauldg123)\
**Post date:** [July 16, 2016, 12:40am UTC](https://discourse.shapr3d.com/t/summer-sale/278/3 "2016-07-16T00:40:34Z")

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Hi i tried to sign up but somehow i cannot get the button to work. My app store says i have the $39/mth option instead of the $99/yr subscription. In the app it self it just let me create 3 worsk spaces and tells me to go pro. Anything you can do to help? Thanks heaps, Paul

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2016, 6:41am UTC](https://discourse.shapr3d.com/t/summer-sale/278/4 "2016-07-16T06:41:37Z")

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Have you downloaded the latest version from the app store?

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**Author:** ![pauldg123](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pauldg123/32/157_2.png) [@pauldg123](https://discourse.shapr3d.com/u/pauldg123)\
**Post date:** [July 16, 2016, 7:10am UTC](https://discourse.shapr3d.com/t/summer-sale/278/5 "2016-07-16T07:10:31Z")

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Yes i have uninstalled the cuurent app and reinstalled a new one. No difference and my user account was not recognised anymore. The new verrsion shows go pro but no button further to select the 99/yr option…  
Hope you can help. My app in store purchases show 38.99 so i am a bit confused. Hope you can help me out here.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2016, 7:47am UTC](https://discourse.shapr3d.com/t/summer-sale/278/6 "2016-07-16T07:47:35Z")

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Can you make a screenshot? In which app store are you? (Country)

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2016, 7:55am UTC](https://discourse.shapr3d.com/t/summer-sale/278/7 "2016-07-16T07:55:55Z")

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Btw thats really weird because we don’t even have a 39 option at all.

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2016, 8:27am UTC](https://discourse.shapr3d.com/t/summer-sale/278/8 "2016-07-16T08:27:28Z")

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Here is what I would do:

- restart the app store app (quit entirely, do not just move it to background)
- search for shapr, try to update
- sign in/out iCloud
- restart your iPad

Don’t worry, we will figure it out 🙂

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**Author:** ![pauldg123](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pauldg123/32/157_2.png) [@pauldg123](https://discourse.shapr3d.com/u/pauldg123)\
**Post date:** [July 16, 2016, 9:32am UTC](https://discourse.shapr3d.com/t/summer-sale/278/9 "2016-07-16T09:32:52Z")

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I’m located in Australia and have attached a screen shot of the go pro  
option. As you can see there are only two buttons with subacriprions. The  
99/yr banner is not clickable or selectable. Thanks

![](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/1X/902f9dc93ec3722e86212ab951d26efb2a9eddce.jpg)

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**Author:** ![pauldg123](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pauldg123/32/157_2.png) [@pauldg123](https://discourse.shapr3d.com/u/pauldg123)\
**Post date:** [July 16, 2016, 9:51am UTC](https://discourse.shapr3d.com/t/summer-sale/278/10 "2016-07-16T09:51:06Z")

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Tried those options but it did not make a difference. I clicked restore which it restored to the previous version but with still the same behaviour and go pro screen. There is not much else I can do here. Any suggestions?

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**Author:** ![Tamas\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/tamas_shapr3d/32/41_2.png) [@Tamas\_Shapr3D](https://discourse.shapr3d.com/u/Tamas_Shapr3D)\
**Post date:** [July 16, 2016, 10:01am UTC](https://discourse.shapr3d.com/t/summer-sale/278/11 "2016-07-16T10:01:31Z")

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Hi Paul, sorry for the confusion, the banner unfortunately has a static text with the USD price in mind and is not clickable. The yearly price is indeed 160 Australian dollars. We will get this fixed in the upcoming version. Thanks for using Shapr and considering a subscription, we really appreciate it!

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**Author:** ![pauldg123](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pauldg123/32/157_2.png) [@pauldg123](https://discourse.shapr3d.com/u/pauldg123)\
**Post date:** [July 16, 2016, 10:52am UTC](https://discourse.shapr3d.com/t/summer-sale/278/12 "2016-07-16T10:52:13Z")

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Thanks for the clarification i didn’t think of that☺. Cheers

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**Author:** ![kjni](https://avatars.discourse-cdn.com/v4/letter/k/58f4c7/32.png) [@kjni](https://discourse.shapr3d.com/u/kjni)\
**Post date:** [July 16, 2016, 9:18pm UTC](https://discourse.shapr3d.com/t/summer-sale/278/13 "2016-07-16T21:18:04Z")

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Hi, new to Shapr3D and like it. Tried to upgrade to Pro but without success. Appstore (Sweden) won´t go through with the buy. Buying other apps works OK. Any suggestion?

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 16, 2016, 9:30pm UTC](https://discourse.shapr3d.com/t/summer-sale/278/14 "2016-07-16T21:30:32Z")

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Hey, what’s wrong? Any error messages? Can you make a screenshot?

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<div class="post-metadata">

**Author:** ![kjni](https://avatars.discourse-cdn.com/v4/letter/k/58f4c7/32.png) [@kjni](https://discourse.shapr3d.com/u/kjni)\
**Post date:** [July 17, 2016, 6:29am UTC](https://discourse.shapr3d.com/t/summer-sale/278/15 "2016-07-17T06:29:30Z")

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HI, this is the error message.

![](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/1X/fef36f2485a2b523d73fa17e0c8e9dec718e3a27.jpeg)

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<div class="post-metadata">

**Author:** ![Tamas\_Shapr3D](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/tamas_shapr3d/32/41_2.png) [@Tamas\_Shapr3D](https://discourse.shapr3d.com/u/Tamas_Shapr3D)\
**Post date:** [July 17, 2016, 10:00am UTC](https://discourse.shapr3d.com/t/summer-sale/278/16 "2016-07-17T10:00:03Z")

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Hi I know this isn’t much of a help just yet but did you try signing out of your App Store account then signing in again? Restarting the device?

This issue is strange because this message only pops up when something bad happens on apple’s own servers and they can’t process the purchase request 😓

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**Author:** ![kjni](https://avatars.discourse-cdn.com/v4/letter/k/58f4c7/32.png) [@kjni](https://discourse.shapr3d.com/u/kjni)\
**Post date:** [July 17, 2016, 11:16am UTC](https://discourse.shapr3d.com/t/summer-sale/278/17 "2016-07-17T11:16:22Z")

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Hi,  
Thanks, yes I tried all of that with no success. I´ll check with Apple support….

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<div class="post-metadata">

**Author:** ![pauldg123](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/pauldg123/32/157_2.png) [@pauldg123](https://discourse.shapr3d.com/u/pauldg123)\
**Post date:** [July 18, 2016, 9:37pm UTC](https://discourse.shapr3d.com/t/summer-sale/278/18 "2016-07-18T21:37:33Z")

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Hi Istvan

I have an In-app purchase but the app does not allow me the additional  
exports. See picture. Is there a way to look up what’s gone wrong?

Thanks Paul

![](https://cdck-file-uploads-us1.s3.dualstack.us-west-2.amazonaws.com/flex002/uploads/shapr3d/original/1X/3e6c1acae7a4c043547b4eb47b91761c4c0da28f.jpg)

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<div class="post-metadata">

**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 18, 2016, 9:38pm UTC](https://discourse.shapr3d.com/t/summer-sale/278/19 "2016-07-18T21:38:34Z")

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Can you make a screenshot of the export screen? Maybe restart the app?

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<div class="post-metadata">

**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [July 18, 2016, 9:41pm UTC](https://discourse.shapr3d.com/t/summer-sale/278/20 "2016-07-18T21:41:56Z")

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I think you haven’t completed the purchase, that’s what I see in the database. Try it again, you can’t buy it twice, don’t worry.

[Next page](https://discourse.shapr3d.com/t/summer-sale/278.md?page=2)