Support does not answer my mails anymore

I had a nice conversation with Anna from info@shapr3d.com with realy quick responses. Unfortunately my problem is still not solved, but I can’t reach her anymore. It would be very nice if anyone from the team would contact me.

Thank you!

Hi - what seems to be the problem. What email address have you used to get in touch with support@shapr3d.com? Can’t seem to find it on our system. Please send an email to support again.

In the meantime Anna has contacted me and solved the problem.
Many thanks!