# System crash when loading large file

**URL:** <https://discourse.shapr3d.com/t/system-crash-when-loading-large-file/20071>\
**Category:** Modeling Questions\
**Created:** [June 28, 2022, 2:22pm UTC](https://discourse.shapr3d.com/t/system-crash-when-loading-large-file/20071 "2022-06-28T14:22:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Alexhristo](https://avatars.discourse-cdn.com/v4/letter/a/b3f665/32.png) [@Alexhristo](https://discourse.shapr3d.com/u/Alexhristo)\
**Post date:** [June 28, 2022, 2:22pm UTC](https://discourse.shapr3d.com/t/system-crash-when-loading-large-file/20071/1 "2022-06-28T14:22:33Z")

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What is the largest file I can load? And if I buy a new iPad I can get more memory will that help?

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**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [June 28, 2022, 2:26pm UTC](https://discourse.shapr3d.com/t/system-crash-when-loading-large-file/20071/2 "2022-06-28T14:26:22Z")

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Hi,

It depends on the iPad model you buy, and the complexity of the workspace. More memory helps, but depending on the model’s size, you might not be able to open it even after the upgrade. If you can share the design with our support team at [https://support.shapr3d.com/hc/en-us/requests/new](https://support.shapr3d.com/hc/en-us/requests/new) they can check how much memory it requires to open.