# The app crashed and I lost my work

**URL:** <https://discourse.shapr3d.com/t/the-app-crashed-and-i-lost-my-work/31641>\
**Category:** Modeling Questions\
**Created:** [May 1, 2024, 6:23pm UTC](https://discourse.shapr3d.com/t/the-app-crashed-and-i-lost-my-work/31641 "2024-05-01T18:23:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jan2](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@Jan2](https://discourse.shapr3d.com/u/Jan2)\
**Post date:** [May 1, 2024, 6:23pm UTC](https://discourse.shapr3d.com/t/the-app-crashed-and-i-lost-my-work/31641/1 "2024-05-01T18:23:42Z")

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![Snímek obrazovky 2024-05-01 v 14.40.30](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/d/e/de7aa092a0d83c00168620dce586667af0d139c3.jpeg)  
I accidentally deleted one step from the history panel (somewhere at the beginning) and after that the app crashed. When I opened it back there were just a few lines and in the history there are yellow exclamation marks next to every step. What shall I do? How can I undo the delete from history(I tried command+z but it doesn’t work)? Or is there any other way how to fix it? I really need it, it took me a few days to make it. I will attach photos so it’s clear. Thank you in advance! Jan

 ![IMG_2563](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/5/2/523b3022816264b3d401d1a863fb69570e95dbae.jpeg)  
 ![IMG_2564](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/c/3/c3dcaae1133ad7c4e063922cd521cc2c977a66f3.jpeg)  
 ![IMG_2562](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/3X/7/5/752397cb0647e933c4afb08082dadcf600a478dd.jpeg)

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [May 1, 2024, 6:27pm UTC](https://discourse.shapr3d.com/t/the-app-crashed-and-i-lost-my-work/31641/2 "2024-05-01T18:27:10Z")

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If you contact our support team, we are most likely able to restore an earlier version of your work. Apologies for the inconvenience.

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**Author:** ![Jan2](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@Jan2](https://discourse.shapr3d.com/u/Jan2)\
**Post date:** [May 1, 2024, 9:53pm UTC](https://discourse.shapr3d.com/t/the-app-crashed-and-i-lost-my-work/31641/3 "2024-05-01T21:53:46Z")

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Thanks, I’ve already texted them and now I’m waiting for their response.