# Сброс с программы

**URL:** https://discourse.shapr3d.com/t/topic/40252
**Category:** Modeling Questions
**Created:** [February 5, 2026, 8:30am UTC](https://discourse.shapr3d.com/t/topic/40252 "2026-02-05T08:30:53Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Serikzhan](https://avatars.discourse-cdn.com/v4/letter/s/b782af/32.png) [@Serikzhan](https://discourse.shapr3d.com/u/Serikzhan)
#### Post date: [February 5, 2026, 8:30am UTC](https://discourse.shapr3d.com/t/topic/40252/1 "2026-02-05T08:30:53Z")

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Hello. I need help. I can’t log into the program. It keeps loading and then crashes.

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### Author: ![Cesar](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/cesar/32/36265_2.png) [@Cesar](https://discourse.shapr3d.com/u/Cesar)
#### Post date: [February 5, 2026, 1:52pm UTC](https://discourse.shapr3d.com/t/topic/40252/2 "2026-02-05T13:52:03Z")

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Hi, Please submit a Support Ticket, and we’ll assist you further: [Submit a Support Request](https://support.shapr3d.com/hc/en-us/requests/new)