# Touch issues when sending via email

**URL:** <https://discourse.shapr3d.com/t/touch-issues-when-sending-via-email/27516>\
**Category:** Modeling Questions\
**Created:** [August 24, 2023, 5:20pm UTC](https://discourse.shapr3d.com/t/touch-issues-when-sending-via-email/27516 "2023-08-24T17:20:51Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Joshuah](https://avatars.discourse-cdn.com/v4/letter/j/76d3ee/32.png) [@Joshuah](https://discourse.shapr3d.com/u/Joshuah)\
**Post date:** [August 24, 2023, 5:20pm UTC](https://discourse.shapr3d.com/t/touch-issues-when-sending-via-email/27516/1 "2023-08-24T17:20:51Z")

</div>

When trying to export a file via email the pencil will not work at the position you place it in. Meaning, when writing in my email address for example I write in the form and the pencil tracing is all the way on the other side of my scree. Furthermore when I bring up the keyboard to type in my email address instead, the keyboard is massive, opaque, and is so large it won’t even fit all the keys on the screen. Is there a way to address this on my end?

---

<div class="post-metadata">

**Author:** ![Laci\_K](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/laci_k/32/8196_2.png) [@Laci\_K](https://discourse.shapr3d.com/u/Laci_K)\
**Post date:** [August 28, 2023, 8:19am UTC](https://discourse.shapr3d.com/t/touch-issues-when-sending-via-email/27516/2 "2023-08-28T08:19:20Z")

</div>

Hi,

Those are all handled by the OS, maybe some keyboard / pencil / accessibility feature could help.