# Unable to export a STEP file

**URL:** https://discourse.shapr3d.com/t/unable-to-export-a-step-file/14227
**Category:** Modeling Questions
**Created:** [August 2, 2021, 10:19am UTC](https://discourse.shapr3d.com/t/unable-to-export-a-step-file/14227 "2021-08-02T10:19:18Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![FRB](https://avatars.discourse-cdn.com/v4/letter/f/a6a055/32.png) [@FRB](https://discourse.shapr3d.com/u/FRB)
#### Post date: [August 2, 2021, 10:19am UTC](https://discourse.shapr3d.com/t/unable-to-export-a-step-file/14227/1 "2021-08-02T10:19:18Z")

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I’m trying to export my drawing as a STEP file but I get this error every time.

 ![STEP Error](https://us1.discourse-cdn.com/flex002/uploads/shapr3d/original/2X/d/d153cc3534848b63f8bd98fec79b7fe64cab3853.jpeg)

I’m using a Surface Pro X

I am unable to attach the file I’m trying to export because I am a new user.

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### Author: ![Peter\_Gy](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/peter_gy/32/9251_2.png) [@Peter\_Gy](https://discourse.shapr3d.com/u/Peter_Gy)
#### Post date: [August 2, 2021, 10:32am UTC](https://discourse.shapr3d.com/t/unable-to-export-a-step-file/14227/2 "2021-08-02T10:32:12Z")

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Could you please try installing the Visual C++ Redistributable and try it again after that?

> **[Visual C++ Redistributable for Visual Studio 2015](https://www.microsoft.com/en-us/download/details.aspx?id=48145)**
>
> The Visual C++ Redistributable Packages install run-time components that are required to run C++ applications built using Visual Studio 2015.

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### Author: ![FRB](https://avatars.discourse-cdn.com/v4/letter/f/a6a055/32.png) [@FRB](https://discourse.shapr3d.com/u/FRB)
#### Post date: [August 2, 2021, 10:55am UTC](https://discourse.shapr3d.com/t/unable-to-export-a-step-file/14227/4 "2021-08-02T10:55:00Z")

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Installed and restarted the computer, can now export STEP files.

Thanks!

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### Author: ![Peter\_Gy](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/peter_gy/32/9251_2.png) [@Peter\_Gy](https://discourse.shapr3d.com/u/Peter_Gy)
#### Post date: [August 2, 2021, 11:27am UTC](https://discourse.shapr3d.com/t/unable-to-export-a-step-file/14227/5 "2021-08-02T11:27:02Z")

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Thanks for checking it! We’ll make sure it gets auto-installed with later versions.