# Unable to export

**URL:** <https://discourse.shapr3d.com/t/unable-to-export/1719>\
**Category:** Modeling Questions\
**Created:** [November 18, 2017, 5:36pm UTC](https://discourse.shapr3d.com/t/unable-to-export/1719 "2017-11-18T17:36:13Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![McGran](https://avatars.discourse-cdn.com/v4/letter/m/a88e4f/32.png) [@McGran](https://discourse.shapr3d.com/u/McGran)\
**Post date:** [November 18, 2017, 5:36pm UTC](https://discourse.shapr3d.com/t/unable-to-export/1719/1 "2017-11-18T17:36:13Z")

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Hi there,

When I export I don’t get any prompt for where to save the export. It just says ‘Export Successful’. Where are my exports going, if anywhere?

Cheers

Andrew

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**Author:** ![DanielR](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/danielr/32/582_2.png) [@DanielR](https://discourse.shapr3d.com/u/DanielR)\
**Post date:** [November 18, 2017, 6:13pm UTC](https://discourse.shapr3d.com/t/unable-to-export/1719/2 "2017-11-18T18:13:25Z")

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Hi - would you be able to send me a video of the problem (iOS 11 has a built in screen recorder) . That would be a great help.

After you tap on export a Modal from apple should show up. Like this:

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**Author:** ![McGran](https://avatars.discourse-cdn.com/v4/letter/m/a88e4f/32.png) [@McGran](https://discourse.shapr3d.com/u/McGran)\
**Post date:** [November 18, 2017, 8:05pm UTC](https://discourse.shapr3d.com/t/unable-to-export/1719/3 "2017-11-18T20:05:25Z")

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Hi Daniel.

I can’t send you the video. It says the file is not authorised.

To describe the issue, it’s taking me straight to ‘Export successful’ message without prompting me for a name or location.

Previously this had worked as described in your video. It’s only recently I can’t export.

UPDATE: Ok so I’m a muppet. Rebooting the iPad resolved this.

Cheers

Andrew

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**Author:** ![Istvan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.shapr3d.com/istvan/32/23668_2.png) [@Istvan](https://discourse.shapr3d.com/u/Istvan)\
**Post date:** [November 19, 2017, 10:00am UTC](https://discourse.shapr3d.com/t/unable-to-export/1719/4 "2017-11-19T10:00:03Z")

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iOS 11 is a muppet, not you 🙂